24-7 INTOUCH WALK-IN – INTERVIEW – CUSTOMER SERVICE ASSOCIATE – INTERNATIONAL NON-VOICE AND VOICE – UNDER GRADUATE
Overview
24-7 Intouch walkin interview for Customer Service Associate – International Non-Voice and Voice for Bangalore location, Candidate with 0-4 exp & Under graduate in any stream can apply for the post.
The complete details of this jobs are as follows :
- Company – 24-7 Intouch
- Role – Customer Service Associate – International Non-Voice and Voice
- Qualification – Under Graduate
- Experience – 0-4 Years
- Location – Bangalore
ABOUT COMPANY
24-7 Intouch is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, were obsessed with providing remarkable customer experiences for the worlds most innovative brands.
WHAT YOU WILL BE DOING AS CUSTOMER SERVICE ASSOCIATE – INTERNATIONAL NON-VOICE AND VOICE FOR BANGALORE LOCATION
- Provide support and resolve technical issues via email and other electronic communications.
- Build credibility and trust with the customer by empathizing with their problem in words, proactively understanding their needs and responding promptly to resolve their issue..
- Apply advanced troubleshooting techniques to provide unique solutions to the customer’s individual needs.
- Leverage your experience to provide feedback to the team on how to improve our services.
- Drive customer communication during critical events.
REQUIREMENTS AS A CUSTOMER SERVICE ASSOCIATE – INTERNATIONAL NON-VOICE AND VOICE
- Customer service experience through phone, email and chat.
- Fluency in written English.
- Experience in the gaming/tech support (asset).
- Excellent oral and/or written communication skills.
- Customer service experience with strong customer focus.
- Excellent team player with experience and passion for gaming.
- Strong multi-tasking skills.
- Strong analytical and troubleshooting skills.
- The enthusiasm to be a self-starter who is excited about learning new technologies on a daily basis.
