ALLIANZ | ASSOCIATE – CUSTOMER SERVICE| WALK-IN INTERVIEW

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ALLIANZ HIRING ASSOCIATE – CUSTOMER SERVICE – ANY GRADUATE/UNDER GRADUATE – WALK-IN INTERVIEW

Overview

Allianz is hiring Associate – customer service for Trivandrum Location.Any graduate/Under graduate Candidates with 0-5 years of experience can apply for the post.

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The complete details of this jobs are as follows:

  • Company – Allianz
  • Role – Associate – Customer service
  • Qualification – Any graduate/Under graduate
  • Experience – 0-5 years
  • Location – Trivandrum

ABOUT THE COMPANY

Allianz Services mission is to be the global services platform for Allianz Group, to improve & run operations, drive productivity, create a superior customer experience and to contribute to the transformation of Allianz. Allianz Services Pvt Ltd in India is the largest centre of competence for Allianz Services, which also operates in Romania, Mauritius, Italy, France, Singapore, Germany and the United States. Allianz Consulting, the internal consulting division delivering management consulting services across the full value chain and to all Allianz entities worldwide, is also a part of Allianz Services.

ROLES AND RESPONSIBILITIES FOR ASSOCIATE – CUSTOMER SERVICE – TRIVANDRUM

• Provide troubleshooting and technical assistance to customers.

• Assess the customer’s needs and translation into solutions.

• Coordinate with customers to resolve any billing inquiries.

• Act as the first point of contact for customers seeking help with products or technical issues.

• Access customer records and verify customer account information.

• Identify potential customer needs and recommend solutions.

• Place follow-up calls to customers to ensure their needs are met in an efficient manner.

• Develop problem solving abilities: Access customer databases, knowledge resources and technical applications to determine root causes and resolutions.

REQUIREMENTS FOR THE JOB

  • 0 to 5 years of experience with excellent command over English (comprehension and conversation).
  • Relevant Experience in an International voice process will be an added advantage.
  • Willing to work in rotational shifts
  • Graduate/ under graduate in any discipline
  • Good interpersonal skills and proficiency in computers

INTERESTED CANDIDATES CAN WALK IN TO THE BELOW MENTIONED TIME & VENUE

TRIVANDRUM – ASSOCIATE – CUSTOMER SERVICE (EXPERIENCE 0-5 YEARS)

DATE & TIME – 07th Jan, 10.00 AM – 12.30 PM

VENUE – Allianz Services, Ground Floor, Ganga Building, Phase III, Technopark, Trivandrum CONTACT – Sai Krishnan