AMAZON | 12TH PASS/ ANY GRADUATE | WORK FROM HOME

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AMAZON IS HIRING VIRTUAL CUSTOMER SERVICE – 12TH PASS/ ANY GRADUATE

OVERVIEW

Amazon is hiring Virtual Customer Service for Uttar Pradesh Location . Candidates with 0-5 years of experience can apply for the post .

The complete details of this jobs are as follows:

  • Company – Amazon
  • Role – Virtual Customer Service
  • Qualification – 12th pass/ Any Graduate
  • Experience – 0-5 years
  • Location – Remote ( Madhya Pradesh)

ABOUT AMAZON

Amazon.com is an American multinational technology company focusing on e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence. It has been referred to as “one of the most influential economic and cultural forces in the world”, and is one of the world’s most valuable brands. It is one of the Big Five American information technology companies, alongside Alphabet, Apple, Meta, and Microsoft. by Omnicom Group in 1997, becoming part of the Diversified Agency Services division. The company was founded in 1946 by Alfred Fleishman and Robert E. Hillard.

WHAT WILL YOU BE DOING AS VIRTUAL CUSTOMER SERVICE – UTTAR PRADESH

  • Associates communicate with customers primarily through mail, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.
  • Should be self-driven, motivated and task driven individual who can learn fast and operate with minimal support from Manager and Lead.
  • Should ensure uninterrupted internet connectivity during working shift so as to ensure maximum productivity
  • Should ensure ‘Work-like’ environment with no disturbance during the work hours.
  • Excellent customer service skills, including maintaining focus on the customer issue in a  fast-paced environment
  • Ability to empathize with and prioritize customer needs
  • Demonstrates interpersonal skills with a diverse customer base
  • Demonstrates conflict resolution, negotiation, and de-escalation skills
  • Demonstrates ownership to resolve challenging customer issues, escalating when necessary
  • Ability to determine customer needs and provide appropriate solutions
  • Maintain regular and reliable attendance, including the daily schedule as assigned

KNOWLEDGE & SKILLS REQUIRED DESIRED SKILLS:

  • Action oriented, self-disciplined and organized
  • Effective time management skills and ability to prioritize work time to ensure productivity and department standards.
  • Ability to communicate clearly with both internal and external customers
  • Good comprehension skills – ability to clearly understand and address customer issues appropriately
  • Good composition skills – ability to compose grammatically correct, concise, and accurate written responses
  • Ability to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet Explorer
  • Good typing skills

CLICK BELOW TO APPLY FOR VIRTUAL CUSTOMER SERVICE – REMOTE (MADHYA PARDESH)

Disclaimer:

The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organisation. We do not provide any Recruitment guarantee.Recuitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.