American Express Mega off campus Drive 2023 hiring as Customer Service Analyst Role. Any Graduate Candidates can apply for the post.
Table of Contents
American Express Mega off campus Drive 2023 – Overview
- Company – American Express
- Role – Customer Service Analyst
- Qualification – Any Graduate
- Experience – 0-1 year
- Location – Gurgaon
- Salary- 3 LPA – 4 LPA
American Express Mega off campus Drive 2023 – ABOUT COMPANY
American Express, often referred to as Amex, is a globally recognized financial services company with a rich history dating back to 1850. Headquartered in New York City, USA, American Express is renowned for its range of credit cards, charge cards, and traveler’s cheques, as well as its comprehensive financial and travel-related services. The company is known for its emphasis on premium customer service and rewards programs. Over the years, American Express has expanded its offerings to include diverse financial products, merchant services, travel assistance, and innovative digital solutions. With a reputation for reliability and prestige, American Express has established itself as a prominent player in the global financial industry.
American Express Mega off campus Drive 2023 – Customer Service Analyst Responsibilities
- Customer Assistance: Providing timely and accurate assistance to customers via various communication channels, including phone, email, chat, and social media, addressing their inquiries, concerns, and requests.
- Issue Resolution: Resolving customer issues and concerns efficiently, ensuring a positive experience and effective problem-solving the ugh empathetic communication.
- Product Knowledge: Developing a comprehensive understanding of American Express products, services, policies, and procedures to effectively guide customers and provide accurate information.
- Query Handling: Handling a wide range of customer queries related to card features, benefits, rewards, billing, account management, and general inquiries.
- Complaint Handling: Addressing customer complaints professionally and working towards appropriate resolutions to enhance customer satisfaction and retention.
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American Express Mega off campus Drive 2023 – Skills Required
- Strong analytical and collaboration skills
- Excellent written and verbal communication skills
- Demonstrates ability to be self-directed with excellent follow through
- Customer focused with a high level of urgency; role model for delivering Extraordinary Customer Care
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HOW TO APPLY FOR American Express Mega off campus Drive 2023 ?
To apply for the American Express Mega off campus Drive 2023 – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to American Express Mega off campus Drive 2023 company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Role- Customer Service Analyst (Gurgaon Location)
American Express Mega off campus Drive 2023 – Frequently Asked Question ?
What is the American Express selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3 LPA – 4 LPA for the this role.
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The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.