ATKINS WORK FROM HOME HIRING SERVICE DESK ANALYST – ANY GRADUATE

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ATKINS WORK FROM HOME HIRING SERVICE DESK ANALYST – ANY GRADUATE

Overview

Atkins work from home is hiring service desk analyst for Bangalore (Remote) location . Candidate with 0-4 years of experience can apply for the role .

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The complete details of this jobs are as follows:

  • Company – Atkins
  • Role – Service desk analyst
  • Qualification – Any graduate
  • Experience – 0-4 years
  • Location – Bangalore (remote)

ABOUT COMPANY

Atkins is part of the SNC Lavalin Group of companies, the delivery of its IT is via a function called Group IS which is organised as a global operation with significant presence in India. Group IS has developed an operating model for 2020 to revolutionise the way IT services are provided to the company, moving from a ‘Business as Usual’ focus to an organisation driven by Business Value. Key concepts include: transitioning to digital products, adopting agile delivery approaches across the organisation, leveraging cloud services, and applying focus to supporting company project bids and delivery.

WHAT WILL YOU BE DOING AS SERVICE DESK ANALYST FOR BANGALORE (REMOTE) LOCATION :

  • Strong understanding of the ITIL v3/V4 framework.
  • Experience of working in a high-pressure environment
  • Proven track record in achieving SLAs
  • Excellent communication skills and customer focus
  • Ability to build and maintain efficient working relationships in a team-based environment
  • Strong trouble shooting techniques and analytical thinking
  • Meticulous attention to detail
  • Excellent customer service skills (strong business focus and ‘can do’ attitude)
  • Experience of Windows, Office, Active
  • Directory, SCCM, Exchange 2007, SharePoint 2010, Citrix
  • Experience of working to and exceeding targets
  • Experience of IS work management systems (ideally ServiceNow)
  • Good timekeeping and time management
  • Ability to plan, prioritise and complete your own work, whilst remaining a team player.
  • Willingness to engage with and work in other technologies.

Qualification for this Job

  • ITIL v3 Foundation
  • MS-CIT qualification or similar
  • Experience of working within a multi-cultural environment
  • Experience of working in a fast moving and changing large enterprise IT environment
  • Experience of iPhone, iPad, Mac, Blackberry, Android, etc
  • Proven experience of delivering process efficiencies and improvements
  • Clear and fluent English (both verbal and written)

CLICK THE BELOW LINK TO APPLY FOR SERVICE DESK ANALYST – BANGALORE (REMOTE) LOCATION

Disclaimer:

The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organisation. We do not provide any Recruitment guarantee.Recuitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.