Go through this full article & know the responsibilities and requirements for the BNY Mellon recruitment 2024
Table of Contents
BNY Mellon Recruitment 2024– Overview
- Company – BNY Mellon
- Role – Associate, Client Service
- Qualification – Any Graduate
- Experience – 0-3years
- Location – Pune, Chennai
- Salary – 3Lpa -8Lpa
ABOUT BNY Mellon COMPANY
BNY Mellon, formally known as The Bank of New York Mellon Corporation, is a global financial services company headquartered in New York City. With a rich history dating back to 1784, BNY Mellon has established itself as one of the world’s largest investment management and investment services companies. The company offers a wide range of services to institutional investors, corporations, and high-net-worth individuals, including asset management, wealth management, treasury services, and custody and clearing services. BNY Mellon operates in over 35 countries and serves clients in more than 100 markets, providing expertise and innovative solutions to help clients navigate the complexities of the global financial landscape. Known for its commitment to integrity, client focus, and innovation, BNY Mellon plays a vital role in the global financial ecosystem, serving as a trusted partner for its clients’ investment and financial needs.
BNY Mellon Recruitment 2024 – Roles & Responsibilities For Associate, Client Service
- Client Communication: Act as a primary point of contact for clients, addressing inquiries, concerns, and requests promptly and professionally via various communication channels such as email, phone calls, or meetings.
- Client Onboarding and Training: Assist clients in the onboarding process, providing guidance on product or service implementation, setup, and usage. Conduct training sessions or workshops to educate clients on the features, functionalities, and best practices of the company’s offerings.
- Relationship Management: Cultivate and maintain strong relationships with clients, understanding their needs, preferences, and goals. This may involve regular check-ins, conducting satisfaction surveys, and actively seeking feedback to ensure client expectations are met or exceeded.
- Account Management: Manage client accounts, including contract renewals, upselling or cross-selling opportunities, and contract negotiations. Monitor client usage and engagement metrics to identify potential expansion opportunities or areas for improvement.
- Issue Resolution: Proactively identify and address client issues or concerns, working collaboratively with internal teams such as technical support, sales, or product development to ensure timely resolution. Serve as a liaison between clients and internal stakeholders to facilitate communication and problem-solving.
- Client Feedback and Reporting: Gather, analyze, and report client feedback and satisfaction metrics to internal teams, providing insights and recommendations for improving products, services, or processes. Use client feedback to drive continuous improvement and enhance the overall client experience.
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BNY Mellon Recruitment 2024 – Skills Required
- Client Onboarding and Support: Assist in the onboarding process for new clients, providing guidance on product or service offerings, setting up accounts, and ensuring a smooth transition. Offer ongoing support to clients, helping them navigate services, troubleshoot issues, and maximize the value of their investment.
- Client Communication: Serve as a primary point of contact for clients, addressing their inquiries, concerns, and requests promptly and professionally via various channels such as email, phone, or in-person meetings.
- Client Relationship Management: Build and maintain strong relationships with clients, understanding their needs, preferences, and goals. Anticipate client needs, proactively identify opportunities for upselling or cross-selling, and ensure client retention through exceptional service delivery.
- Client Training and Education: Provide training sessions, product demonstrations, or educational materials to clients to enhance their understanding and utilization of products or services. Help clients optimize their use of tools or platforms to achieve their business objectives.
- Issue Resolution: Investigate and resolve client complaints, concerns, or escalations in a timely and effective manner. Collaborate with internal teams such as sales, product development, or technical support to address complex issues and ensure client satisfaction.
- Data Analysis and Reporting: Analyze client usage data, feedback, and performance metrics to identify trends, insights, and areas for improvement. Prepare regular reports or presentations summarizing client engagement, satisfaction levels, and key performance indicators for internal stakeholders.
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HOW TO APPLY FOR BNY Mellon Recruitment 2024 ?
To apply for the BNY Mellon Recruitment 2024– interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Associate, Client Service Role – (Chennai,Pune Location)
BNY Mellon Recruitment 2024 – Frequently Asked Question?
What is the BNY Mellon selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3 LPA – 8 LPA for the this role.
What exactly does BNY Mellon do?
BNY Mellon is an investments company. We provide investment management and investment services that help individuals and institutions to invest, conduct business and transact in markets all over the world.
Is BNY Mellon a big company?
BNY Mellon had $47.8 trillion in assets under custody and/or administration and $2.0 trillion in assets under management as of Dec. 31, 2023.
Is BNY Mellon a good company to work for?
How satisfied are employees working at BNY Mellon? 65% of BNY Mellon employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated BNY Mellon 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.
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The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.