Cognizant Walk in Drive 2023 for Freshers as Voice Process – Process Executive. Eligible can attend the Walk-in drive from 11th November 2023.
Table of Contents
Cognizant Walk in Drive 2023 for Freshers – Overview
- Company – Cognizant Walk in
- Roles – Voice Process – Process Executive
- Qualification – Any Graduate
- Location – Hyderabad
- Work Experience – Freshers
- Salary – 3lpa -4lpa
ABOUT Cognizant COMPANY
Cognizant is a multinational technology company specializing in IT services and consulting. Headquartered in the United States, Cognizant operates globally and is recognized as one of the leading providers of digital, technology, consulting, and operational services. The company offers a broad spectrum of solutions, including business process outsourcing, IT infrastructure services, enterprise application development, and digital transformation. Cognizant serves clients across various industries, helping them navigate the complexities of the digital age, enhance operational efficiency, and drive innovation. With a workforce distributed worldwide, Cognizant is committed to delivering cutting-edge solutions and fostering client success in an ever-evolving technological landscape.
Cognizant Walk in Drive 2023 for Freshers – Roles & Responsibilities For Voice Process – Process Executive
- Customer Communication: Engage in effective communication with customers via voice channels, addressing inquiries, resolving issues, and providing information about products or services.
- Data Entry and Documentation: Accurately record customer details, transactions, and interactions in the system, maintaining comprehensive and organized documentation for future reference and analysis.
- Issue Resolution: Identify and resolve customer concerns, complaints, or issues promptly, aiming for customer satisfaction and maintaining a positive customer experience.
- Adherence to Processes: Follow established processes and guidelines for handling customer interactions, ensuring consistency, compliance, and adherence to company policies.
- Quality Assurance: Maintain a high standard of service quality by adhering to performance metrics, meeting targets, and participating in quality assurance programs to enhance overall process efficiency.
|ALSO APPLY FOR|
Morgan Stanley – Associate – Procurement Operations- VIEW & APPLY
EY -Executives – VIEW & APPLY
Amazon -ML Data Associate – VIEW & APPLY
American Express – Customer Service Analyst – VIEW & APPLY
Increase your selection chances Apply jobs base on your Location Qualification & Experience CLICK HERE
Cognizant Walk in Drive 2023 for Freshers – Skills Required For Voice Process – Process Executive
- Communication Skills: Strong verbal communication skills are crucial for clearly conveying information, addressing customer inquiries, and ensuring effective interaction in a voice-based process.
- Active Listening: The ability to attentively listen to customer concerns, understand their needs, and gather relevant information to provide accurate and helpful responses.
- Empathy: Cultivating empathy towards customers to understand and appreciate their perspectives, fostering a positive customer experience even in challenging situations.
- Time Management: Efficiently manage time to handle customer interactions promptly, ensuring a quick response to queries and timely resolution of issues.
- Adaptability: The capacity to adapt to different customer personalities, concerns, and situations, tailoring communication and solutions to meet the diverse needs of customers in a dynamic environment.
HOW TO APPLY FOR Cognizant Walk in Drive 2023 for Freshers ?
To apply for the Cognizant Walk in Drive 2023 for Freshers Interview Candidate need to walk in to the Venue that is given below.
FOR Hyderabad LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
|Role||Voice Process – Process Executive|
|Contact no.||Anjali Yadav|
|Time||11.00 AM – 2.00 PM|
|walk-in Address:||Cognizant Technology Solutions. Address. Building 12A, Raheja Mindspace IT Park, Mindspace Madhapur Rd, HITEC City, Hyderabad, Telangana|
Cognizant Walk in Drive 2023 for Freshers – Frequently Asked Question?
What is Cognizant Selection Process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for freshers?
The average of 3lpa -4lpa is based on the reports of Glassdoor and Ambition Box.
Apply for all Government Jobs Across India CLICK HERE
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.