Diebold Nixdorf Mega Walkin Drive For International Voice Process Technical | Non Technical Role. Any Graduate candidates can apply for the post.
Table of Contents
Diebold Nixdorf Mega Walkin Drive – Overview
- Company – Diebold Nixdorf
- Roles – International Voice Process Technical | Non Technical
- Qualification – Any Graduate
- Location – Hyderabad
- Work Experience – 0-5 Years
- Salary – 1 LPA – 2.5 LPA
ABOUT Diebold Nixdorf COMPANY
Diebold Nixdorf is a global company specializing in providing innovative self-service technology and services to the financial and retail industries. With its headquarters in Ohio, United States, Diebold Nixdorf has a rich history dating back to 1859. The company offers a wide range of solutions including automated teller machines (ATMs), cash recyclers, point-of-sale (POS) systems, software applications, and security services. Diebold Nixdorf aims to help businesses enhance their customer experience, streamline operations, and optimize their cash management processes. The company’s expertise in digital banking and omni-channel solutions has enabled it to cater to the evolving needs of financial institutions and retailers worldwide. By combining advanced technology, industry insights, and a customer-centric approach, Diebold Nixdorf continues to be a trusted partner for organizations seeking to transform their self-service capabilities and drive growth in an increasingly digital world.
Diebold Nixdorf Mega Walkin Drive – Roles & Responsibilities for International Voice Process Technical | Non Technical
- Guide customer according to solution trees and knowledge base to solve incidents and service requests (e.g. Password resets, SW configuration, etc.). If not successful inform customer about next steps.
- Provide detailed information on all performed activities to next appropriate level according to process definition. If incident is solved log all required debriefing information in the ticket according to process definition (incl. usage of service coder). In dedicated cases enter debriefing information from field services.
- If necessary, cancel a customer incident at customer’s request or update the information in the ticket and answer on customer enquiries regarding status of request processing (e. g. Engineer Time of Arrival).
- Ensure high levels of customer satisfaction with individual calls.
- In dedicated cases provide briefing information to appropriate third-party provider.
- Answer inbound customer calls, including detailed recording of the issue according to defined processes.
- Usage of remote tools (where applicable) to analyze and resolve tickets.
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Diebold Nixdorf Mega Walkin Drive – Skills Required for International Voice Process Technical | Non Technical
- Any Graduate having excellent communication (verbal & written) skills are eligible.
- Should be good at customer handling skills.
- Should have great interpersonal skills.
- Fresher’s or experienced both are eligible.
- Should be flexible to work in rotational /night shifts.
- Experience: 0 to 5 years.
- Annual CTC: 2,90,000 (Freshers), Experience: As per company standards.
- Working days: 5 working days / 2 rotational week off.
- Employee Benefits: Medical Insurance + Night shift allowances.
- Free transport provided 2 ways commute (under 30kms).
HOW TO APPLY FOR Diebold Nixdorf Mega Walkin Drive ?
To apply for the Diebold Nixdorf Mega Walkin Drive Interview Candidate need to walk in to the Venue that is given below.
FOR HYDERABAD LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
|Role||International Voice Process Technical | Non Technical|
|Date||17th – 21th July 2023|
|Time||10:00 AM – 4:00 PM (Mon – Fri)|
|walk-in Address:||9th Floor, Vega Building, The V-Ascendas IT Park, Plot No 17, Software, Units Layout, HITEC City, Inorbit Mall Road, D Block, Madhapur, Hyderabad, Telangana 500081|
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Diebold Nixdorf Mega Walkin Drive – Frequently Asked Question?
What is Diebold Nixdorf Selection Process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary at Diebold Nixdorf for freshers?
The average of 1 LPA – 2.5 LPA is based on the reports of Glassdoor and Ambition Box.
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The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.