Eagleview Mega off campus Drive 2023 : Hiring As Customer Support Specialist Role. Any Graduate Candidates can apply for the post.
Table of Contents
Eagleview Mega off campus Drive 2023 – Overview
- Company – Eagleview
- Role – Customer Support Specialist
- Qualification – Any Graduate
- Experience – 2+ years
- Location – Bangalore
- Salary – 3 Lpa – 8 lpa
Eagleview Mega off campus Drive 2023 – ABOUT COMPANY
EagleView Technologies, Inc. is a leading technology and data analytics company specializing in aerial imagery, data analysis, and software solutions. Founded in 2008 and headquartered in Bellevue, Washington, EagleView has established itself as a global leader in the geospatial industry. The company’s primary focus is on providing high-resolution aerial imagery, property data, and analytical tools to various sectors, including construction, insurance, government, and utilities.
EagleView’s core offering includes advanced technology solutions that utilize aerial and satellite imagery, machine learning, and artificial intelligence to generate detailed property insights, measurements, and reports. These insights are used for purposes such as property assessment, risk assessment, roof measurement, and infrastructure planning.
Eagleview Mega off campus Drive 2023 – Customer Support Specialist Responsibilities
- Customer Inquiry Handling: Responding to customer inquiries and resolving their concerns via various communication channels, including phone, email, chat, or social media. Specialists provide information, assistance, and solutions to address customer needs or issues.
- Issue Resolution: Investigating and troubleshooting customer problems, including product or service-related issues, billing discrepancies, or technical difficulties. Specialists work to find efficient and effective solutions to ensure customer satisfaction.
- Product Knowledge: Developing a deep understanding of the company’s products or services to provide accurate information and assistance to customers. Specialists may need to stay updated on product updates or changes.
- Documentation and Reporting: Accurately documenting customer interactions, inquiries, and issue resolutions in the company’s CRM (Customer Relationship Management) system. Specialists may also generate reports on customer support metrics and trends for analysis and improvement.
- Customer Education: Proactively educating customers about product features, best practices, and self-service options to empower them to resolve common issues independently. Specialists may create user guides or FAQs to assist customers.
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Eagleview Mega off campus Drive 2023 – Skills Required
- Effective Communication: Customer support specialists need strong communication skills, both verbal and written, to interact with customers professionally and empathetically. They should be able to explain complex concepts in a clear and understandable manner.
- Active Listening: The ability to actively listen to customers, understand their needs, and empathize with their concerns is vital. Specialists must gather relevant information to provide accurate solutions.
- Technical Proficiency: Depending on the industry, specialists may need technical skills to troubleshoot and resolve customer issues effectively. This includes familiarity with software, hardware, or other products and services.
- Problem-Solving: Strong problem-solving skills are essential for diagnosing customer issues, identifying root causes, and providing effective solutions. Specialists should be able to think critically and creatively to resolve complex problems.
- Patience and Empathy: Dealing with frustrated or upset customers requires patience and empathy. Specialists should remain calm under pressure and demonstrate understanding and empathy toward customers’ concerns.
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HOW TO APPLY FOR Eagleview Mega off campus Drive 2023 ?
To apply for the Eagleview Mega off campus Drive 2023 – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to Eagleview company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Role- Customer Support Specialist (Bamgalore Location)
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Eagleview Mega off campus Drive 2023– Frequently Asked Question ?
What is the Eagleview selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3 Lpa – 8 lpa for the this role.
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The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.