Ericsson Mega off campus Drive 2023 for Service Desk Engineer/Application Support Engineer Role. Bachelors degree in Engineering Candidates can apply fore the post.
Table of Contents
Ericsson Mega off campus Drive 2023- OverView
- Company – Ericsson
- Roles – Service Desk Engineer/Application Support Engineer
- Qualifications – Bachelors degree in Engineering
- Location – Bangalore/NOIDA
- Work Experience -0-4
- Salary -4-6 LPA
Ericsson Mega off campus Drive 2023 – ABOUT COMPANY
Ericsson is a multinational telecommunications and networking company headquartered in Stockholm, Sweden. With a history dating back to 1876, Ericsson is a global leader in providing cutting-edge technology solutions and services for the telecommunications industry. The company offers a wide range of products and solutions, including network infrastructure, 5G technology, cloud and data center solutions, software platforms, and managed services. Ericsson plays a crucial role in enabling communication service providers worldwide to deliver reliable and high-speed connectivity to businesses and individuals. With a focus on innovation and sustainability, Ericsson continues to drive advancements in areas such as 5G, Internet of Things (IoT), and digital transformation. Through its comprehensive portfolio and global presence, Ericsson remains at the forefront of the telecommunications industry, shaping the future of connectivity.
Ericsson Mega off campus Drive 2023 – Service Desk Engineer Responsibilities
- Troubleshooting Technical Issues: Service Desk Engineers diagnose and resolve hardware and software problems reported by end-users. This may include issues with computers, printers, software applications, network connectivity, and other IT-related problems.
- First-Line Support: They often serve as the first point of contact for users seeking technical assistance. Service Desk Engineers assess the severity of issues and either resolve them directly or escalate to higher-level support teams if necessary.
- Remote Assistance: Providing remote support through phone, email, chat, or remote desktop tools to assist users in resolving technical issues without the need for on-site visits.
- User Account Management: Managing user accounts, permissions, and access rights to various systems and applications. This includes creating, modifying, or disabling user accounts as needed.
Ericsson Mega off campus Drive 2023 – Application Support Engineer Responsibilities
- Troubleshooting and Issue Resolution: Identify and resolve issues and incidents related to supported applications. This may involve diagnosing technical problems, investigating root causes, and implementing solutions.
- Technical Support: Provide technical assistance to end-users and other IT teams. This may include answering user inquiries, resolving user-reported issues, and offering guidance on how to use the applications effectively.
- Monitoring and Maintenance: Continuously monitor the performance and availability of applications. Proactively identify potential issues and take corrective actions to ensure optimal application performance.
- Incident Management: Log and track incidents and service requests in a ticketing system. Prioritize and manage support tickets to ensure timely resolution of critical issues.
- Documentation: Maintain detailed documentation of application configurations, troubleshooting procedures, and support processes. This documentation helps in resolving issues more efficiently and serves as a reference for future support needs.
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Ericsson Mega off campus Drive 2023 – Skills Required
- Good communication & presentation skill & customer facing experience.
- Good analytical understanding and business perspective.
- Basis knowledge of Telco Network operations and IN platform.
HOW TO APPLY FOR Ericsson Mega off campus Drive 2023 ?
To apply for the Ericsson Mega off campus Drive 2023 interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to the company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Service Desk Engineer-BANGALORE
ROLE- Application Support Engineer- (Noida Location)
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Ericsson Mega off campus Drive 2023 – Frequently Asked Question ?
What is the Ericsson selection process?
The selection process will be based on a Written test followed by Technical and Hr interviews.
What is the Ericsson salary for freshers?
The average of 4-6 LPA is based on the reports of Glass door and Ambition Box.
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The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.