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Etraveli Group Walk in Drive

Etraveli Group Walk in Drive: Hiring For Customer Service (Voice/Chat)

Etraveli Group Walk in Drive: Hiring For Customer Service (Voice/Chat) Role. 12th pass in any discipline. 1-5 years of experience Candidate preferred.

Etraveli Group Walk in Drive – Overview

  • Company – Etraveli Group Walk in Drive
  • Roles – Customer Service (Voice/Chat)
  • Qualification – 12th pass
  • Location – Mumbai
  • Work Experience – 1 – 5 years
  • Salary – 3-4.5 Lacs P.A.

ABOUT Etraveli Group COMPANY

Etraveli Group is a leading global technology company in the travel industry, providing a range of innovative solutions for travelers and travel agencies. Headquartered in Uppsala, Sweden, Etraveli Group has established itself as a prominent player in the online travel marketplace. With a history dating back to 1999, the company has continually evolved to meet the changing needs of the travel industry.

Etraveli Group’s core mission is to make travel booking easy, efficient, and accessible for consumers around the world. The company operates a wide range of online travel brands, offering a comprehensive portfolio of services that include flight reservations, hotel bookings, car rentals, and other travel-related services. These services are designed to provide travelers with a seamless and convenient experience when planning and booking their journeys.

The company’s success can be attributed to its commitment to technological innovation and a customer-centric approach. Etraveli Group leverages advanced technology and data analytics to streamline the travel booking process, ensuring that customers have access to a wide selection of options, competitive pricing, and personalized travel solutions.

Etraveli Group’s global presence extends beyond Sweden, with offices and operations in various locations worldwide, enabling the company to serve a diverse and international customer base. Its dedication to delivering value and convenience to travelers and its continuous efforts to improve the travel booking experience have solidified its position as a prominent and trusted player in the travel industry.

Etraveli Group Walk in Drive
Etraveli Group Hiring Customer Service (Voice/Chat)

Etraveli Group Walk in Drive – Roles & Responsibilities For Customer Service (Voice/Chat)

  • Address customer queries via calls and chat, especially regarding Bookings.
  • Collaborate with the Team Lead to achieve set objectives.
  • Proactively follow up on flight reservations, communicating available rescheduling options to customers.
  • Demonstrate agility by adapting to new challenges and roles as needed.
  • Thrive within a modern call center environment, contributing positively to a dynamic customer support team.
  • Handle high volumes of calls/chats/emails, consistently delivering top-tier customer service.
  • Adhere to a 24/7 rotational work schedule, inclusive of night shifts.
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Etraveli Group Walk in DriveSkills Required For Customer Service (Voice/Chat)

  • Candidates must have at least 1 year of experience in the contact center in customer service – Voice background. Freshers can also apply
  • Familiarity with the travel industry is an added advantage.
  • Proficient in English, showcasing excellent verbal and written communication abilities.
  • Comfortable working in varying shifts, including nights.
  • Takes the initiative for self-learning and growth.
  • Displays meticulous attention to detail.
  • Well-organized with the capacity to multitask effectively.
  • Strong quantitative abilities.
  • Demonstrates resilience, effectively managing changes and working under pressure.
  • Engages and collaborates with other departments, staying updated on any modifications.

HOW TO APPLY FOR Etraveli Group Walk in Drive ?

To apply for the Etraveli Group Walk in Drive Interview Candidate need to walk in to the Venue that is given below.

FOR MUMBAI LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW

RoleCustomer Service (Voice/Chat)
Experience1 – 5 years
Contact no.Sherlynne Dmello ( 8850608245 )
Date8th November – 10th November
Time12.00 PM – 4.30 PM
Mail idsherlynne.dmello@etraveligroup.com
walk-in Address:Etraveli India Pvt ltd, Raiaskaran Tech Park, 6th Floor, Tower 1, Near Sakinaka Metro station, Andheri Kurla Road, Mumbai-400072
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Etraveli Group Walk in Drive – Frequently Asked Question?

What is Etraveli Group Selection Process?

The selection process will be based on a Written test followed by Technical and HR interviews.

What is the average salary for freshers?

The average of 3-4.5 Lacs P.A. is based on the reports of Glassdoor and Ambition Box.

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COMMON INTERVIEW QUESTIONS AND ANSWERS
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DISCLAIMER:

The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.

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