seekeras.com

Search
Close this search box.

Find your dream job now

5 lakh+ jobs for you to explore

EXL WALK IN Drive

EXL Walkin Drive For Customer Care Executive – Fresher

EXL Walkin Drive For Customer Care Executive role. 12th pass candidate can apply for the post

EXL Walkin Drive -Overview

  • Company – EXL (Walk in)
  • Role – Customer Care Executive
  • Qualification – 12th pass
  • Experience – 0 to 1 years
  • Location – Pune
  • Salary – 2- 4 Lpa

EXL Walkin Drive – ABOUT COMPANY

EXL is a global analytics and digital solutions company that partners with clients to improve business outcomes and unlock growth. Bringing together deep domain expertise with robust data, powerful analytics, cloud, and AI, we create agile, scalable solutions and execute complex operations for the world€™s leading corporations in industries including insurance, healthcare, banking and financial services, media, and retail, among others. Focused on driving faster decision-making and transforming operating models, EXL was founded on the core values of innovation, collaboration, excellence, integrity and respect. Headquartered in New York, our team is over 34,000 strong, with more than 50 offices spanning six continents.

EXL Walkin Drive
EXL Walkin Drive is hiring Customer Care Executive

EXL Walkin Drive – Customer Care Executive Responsibilities

  • Customer Care Executives are responsible for promptly addressing customer queries, concerns, and requests through various communication channels such as phone, email, or live chat.
  • Effectively resolving customer issues and complaints is a critical aspect of the role. This involves active listening, empathizing with the customer, and finding appropriate solutions to meet their needs.
  • Customer Care Executives need to have in-depth knowledge of the company’s products or services. They should be able to educate customers about features, functionalities, and usage to enhance their understanding.
  • Keeping accurate and detailed records of customer interactions is crucial. This involves documenting inquiries, issues, and resolutions in a customer relationship management (CRM) system for future reference and analysis.
  • The ultimate goal is to ensure that customers are satisfied with the service provided. Customer Care Executives may follow up with customers to gather feedback, gauge satisfaction levels, and identify areas for improvement.
ALSO APPLY FOR
Ingram Micro – Associate Engineer, Software Development – view & apply
Nielsen IQ – Operations Analyst – view & apply
Cint – Tech Analyst – view & apply
e2open – Support Engineer – view & apply

EXL Walkin Drive – Skills Required

  • Clear and concise communication is essential. Customer Care Executives should be able to articulate information in a way that is easily understood by customers, whether through verbal or written communication.
  • The ability to understand and empathize with customers is crucial. Demonstrating empathy helps build rapport and trust, especially when dealing with customer concerns or complaints.
  • Customer Care Executives must be adept at identifying and solving customer issues efficiently. This includes analyzing problems, making decisions, and providing effective solutions to meet customer needs.
  • Dealing with customers who may be frustrated or upset requires patience. Customer Care Executives need to remain calm, composed, and focused on finding solutions, even in challenging situations.
  • Thorough knowledge of the company’s products or services is essential. Customer Care Executives should be able to provide accurate information, answer queries, and guide customers on the usage of products or services.

Increase your selection chances Apply jobs base on your Location Qualification & Experience CLICK HERE

HOW TO APPLY FOR THE EXL Walkin Drive INTERVIEW?

To apply for the EXL Walkin Drive Interview Candidate need to walk in to the Venue that is given below.

FOR Pune LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW

RoleCustomer Care Executive
Experience0 to 1 years
Contact Rajlaxmi Halwai / Asiya Farheen
Date10th January – 12th January
Time11.00 AM – 2.30 PM
walk-in Address:Exl Tower 1, Ground floor, Magarpatta, Pune
HR Questions For Freshers
HR Questions For Experienced
Resume Samples
Resume Tips
Interview Tips
Jobs By LocationJobs By RoleJobs By Qualification
HyderabadSales Executive Jobs10th Pass/12th Pass
BangaloreHR JobsAny Graduate
MumbaiAccounting JobsBCOM/MCOM
GurgaonCustomer Service JobsMBA/PGDM
KolkataIT software JobsBCA/MCA
PuneAccount Receivable / Account Payable JobsBSC/MSC
ChennaiRelationship ManagerBE/BTECH/ME/MTECH
KochiFinance JobsDiploma
CoimbatoreOther JobsOther Degrees

EXL Walkin Drive – Frequently Asked Question?

What is the EXL Walkin Drive selection process?

The selection process will be based on a Written test followed by Technical and HR interviews.

What is the average salary for the post?

The average salary is 2- 4 Lpa for the this role.

Apply for all Government Jobs Across India CLICK HERE

COMMON INTERVIEW QUESTIONS AND ANSWERS
CLICK HERE FOR FRESHER INTERVIEW QUESTIONS
CLICK HERE FOR CUSTOMER SERVICE INTERVIEW QUESTIONS
CLICK HERE FOR BANKING INTERVIEW QUESTIONS
CLICK HERE FOR ACCOUNT RECEIVABLE INTERVIEW QUESTIONS
CLICK HERE FOR ACCOUNT PAYABLE INTERVIEW QUESTIONS
CLICK HERE FOR RELATIONSHIP MANAGER INTERVIEW QUESTIONS
CLICK HERE FOR TECHNICAL SUPPORT INTERVIEW QUESTIONS
CLICK HERE FOR SALES MANAGER INTERVIEW QUESTIONS
CLICK HERE FOR SOFTWARE ENGINEER INTERVIEW QUESTIONS

DISCLAIMER:

The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.

Leave a comment

Seekeras

Trending Results

Request For Post