FIRST SOURCE WALK IN – INTERVIEW CUSTOMER SERVICE ASSOCIATE – NON VOICE SUPPORT – ARTS / SCIENCE GRADUATE & DIPLOMA
First Source walkin Interview for Customer Service Associate – Non Voice Support. Arts / Science Graduate & Diploma can apply for Chennai .Candidate with 0 Years of Experience can apply for the role .
The complete details of this jobs are as follows :
- Company – First Source
- Role – Customer Service Associate – Non Voice Support
- Qualification – Arts / Science Graduate & Diploma
- Experience – 0 Years
- Location – Chennai
Firstsource is a leader in business process outsourcing, offering a broad portfolio of core enterprise and industry-specific services. The Company’s approach puts process in the forefront, coupling deep process knowledge and insights with targeted analytics and pragmatic reengineering to deliver an integrated solution. Services are seamlessly delivered using the Rightshoring model to meet a client’s business objectives and cost reduction strategy.
WHAT YOU WILL BE DOING AS CUSTOMER SERVICE ASSOCIATE – NON VOICE SUPPORT FOR CHENNAI LOCATION
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.