TCS WALK-IN INTERVIEW IS HIRING NON TECH SUPPORT – NON VOICE – ANY GRADUATE
Overview
TCS is hiring Non Tech Support – Non Voice for Hyderabad, Visakhapatnam and Tirupati location.Candidate should be graduate in any field.
The complete details of this jobs are as follows:
- Company – TCS
- Role – Non Tech Support – Non Voice
- Qualification – Any Graduate
- Experience – Fresher
- Location – Hyderabad, Visakhapatnam and Tirupati
ABOUT COMPANY
Tata Consultancy Services is an Indian multinational information technology services and consulting company with its headquarters in Mumbai. It is a part of the Tata Group and operates in 150 locations across 46 countries. In July 2022, it was reported that TCS had over 600,000 employees worldwide.
WHAT WILL YOU BE DOING AS NON TECH SUPPORT – NON VOICE
• Manage large amounts of incoming phone calls. Generate sales leads.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools.
• Meet personal/customer service team sales targets and call handling quotas.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and file documents.
• Follow communication procedures, guidelines and policies.
PLEASE CHECK THE BELOW REQUIREMENT & ELIGIBILITY CRITERIA:
1.Required Qualification – BA, BBA, BBM, B.Com, B.Sc, BCA and MBA (with minimum 50% and
above only)
2.Decent communication and interpersonal skills
3.Good personality and customer handling skills
4.Proficient in English and Telugu
5.Computer savvy and good keyboard skills with accuracy
6.Full time courses only can be considered.
7.Freshers preferred (2019, 2020, 2021 & 2022 Pass-outs)
8.Operational role
9. Not more than 2 years gap during education or employment in total
MANDATORY DOCUMENTS TO BE CARRIED FOR THE WALK-IN:
1. Resume
2.One Photograph (Passport Size)
3.Copy of Address proof, PAN (PAN is mandatory)
4.Class 10 Mark-Sheet
5.Class 12 Mark-Sheet
6.Bachelor Degree Mark-Sheets, Provisional or Degree Certificate
7.PG Mark-Sheets, Provisional or PG Certificate
