Freshprints Careers, Work from Home for Jr Collections Specialist Role. Commerce Graduate, BCOM MCOM MBA Candidates can apply fore the post.
Table of Contents
Freshprints Careers, Work from Home- OverView
- Company – Freshprints Work From HOME
- Roles – Jr Collections Specialist
- Qualifications – Commerce Graduate, BCOM MCOM MBA
- Location – Remote (Work From HOME)
- Work Experience – 0-3
- Salary – 4 LPA – 6 LPA
Freshprints Careers, Work from Home – ABOUT COMPANY
Freshprints is a company that specializes in custom apparel and merchandise for individuals, organizations, and businesses. Founded in [Year], Freshprints has built a reputation for its high-quality products and personalized printing services. They offer a wide range of customizable options, including t-shirts, hoodies, hats, bags, and more. Customers can create their own designs or choose from a library of pre-made templates to bring their ideas to life. With a focus on customer satisfaction, Freshprints strives to deliver products that exceed expectations in terms of both quality and creativity. Whether it’s for personal use, promotional purposes, or corporate events, Freshprints provides a convenient and reliable solution for custom merchandise needs.
Freshprints Careers, Work from Home – Jr Collections Specialist Responsibilities
- Monitoring and managing accounts: You will be responsible for tracking and monitoring the accounts receivable of customers or clients who have outstanding balances. This involves regularly reviewing account statements, invoices, and payment histories.
- Contacting customers: You will initiate communication with customers who have overdue payments to remind them of their outstanding balances and to collect payments. This can be done via phone calls, emails, or written correspondence.
- Resolving payment issues: If customers have questions or concerns about their invoices or payment terms, you will work with them to resolve any disputes or discrepancies. This may involve providing detailed explanations, requesting supporting documentation, or coordinating with internal departments.
- Negotiating payment arrangements: In situations where customers are unable to pay the full amount owed, you may negotiate payment plans or alternative arrangements to facilitate debt resolution. This could involve setting up installment plans or exploring options like partial payments or settlements.
- Updating records: It’s crucial to maintain accurate and up-to-date records of all customer interactions, payment agreements, and collection activities. You will need to document your communication, payment arrangements, and any changes in account status within the company’s database or collection software.
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Freshprints Careers, Work from Home – Skills Required
- Communication Skills: Strong communication skills are essential for effectively interacting with customers, both verbally and in writing. You should be able to articulate information clearly, actively listen to customer concerns, and convey complex concepts in a simple and concise manner.
- Customer Service: Providing excellent customer service is crucial in collections. You should have the ability to remain calm and professional while dealing with challenging or irate customers. Patience, empathy, and a customer-centric approach are important traits to handle customer inquiries and concerns effectively.
- Negotiation and Persuasion: As a collections specialist, you will often need to negotiate payment arrangements and persuade customers to make payments. Having strong negotiation skills and the ability to influence others positively can help you secure agreements and resolve payment issues.
- Attention to Detail: Paying close attention to detail is crucial when reviewing account statements, invoices, and payment histories. You should be able to spot errors or discrepancies, ensuring accuracy in your records and communications with customers.
- Problem-Solving: Collections often involve addressing complex payment issues and resolving disputes. Strong problem-solving skills will help you analyze situations, identify root causes, and develop effective solutions. You should be resourceful, adaptable, and able to think critically to overcome challenges.
HOW TO APPLY FOR Freshprints Careers, Work from Home ?
To apply for the Freshprints Careers, Work from Home interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to the company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
ROLE- Jr Collections Specialist – Remote ( Work From HOME )
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Freshprints Careers, Work from Home – Frequently Asked Question ?
What is the Freshprints selection process?
The selection process will be based on a Written test followed by Technical and Hr interviews.
What is the Freshprints salary for freshers?
The average of 4 LPA – 6 LPA is based on the reports of Glass door and Ambition Box.
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The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.