Gemini off Campus Drive 2023 Hiring As Associate, Customer Support Role. Any Graduate Candidates can apply for the post.
Table of Contents
Gemini off Campus Drive 2023 – Overview
- Company – Gemini
- Role – Associate, Customer Support
- Qualification – Any Graduate
- Experience – 1-2
- Location – Gurgaon
- Salary – 4LPA – 6LPA
Gemini off Campus Drive 2023– ABOUT COMPANY
Gemini is a prominent cryptocurrency exchange and custodian that provides a platform for buying, selling, and storing a variety of cryptocurrencies. It was founded in 2014 by twin brothers Cameron and Tyler Winklevoss. Gemini is headquartered in New York City and has gained recognition for its commitment to security and regulatory compliance within the cryptocurrency industry.Gemini offers a range of cryptocurrencies for trading and investment, including Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Bitcoin Cash (BCH), and various others. The availability of cryptocurrencies may vary based on your location.
Gemini off Campus Drive 2023 – Associate, Customer Support Responsibilities
- Responding to Customer Inquiries: Addressing customer inquiries, concerns, and complaints through various communication channels, such as phone, email, or live chat.
- Providing Product Information: Offering detailed information about products or services to customers, including features, pricing, and availability, to assist them in making informed purchasing decisions.
- Troubleshooting Assistance: Providing troubleshooting support to customers experiencing issues with products or services, and guiding them through step-by-step solutions to resolve their issues.
- Order Processing: Managing and processing customer orders, ensuring accuracy and efficiency in order fulfillment, and coordinating with other departments as necessary to meet customer needs.
- Customer Feedback Management: Gathering and documenting customer feedback and suggestions, and conveying this information to the relevant teams to facilitate product or service improvements and enhance customer satisfaction.
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Gemini off Campus Drive 2023 – Skills Required
- Communication Skills: Excellent verbal and written communication skills to effectively interact with customers and convey information clearly and professionally.
- Empathy: The ability to empathize with customers’ concerns and demonstrate patience and understanding when addressing their issues or complaints.
- Problem-Solving: Strong problem-solving skills to quickly and efficiently resolve customer issues, providing effective solutions and ensuring customer satisfaction.
- Multitasking: The capability to handle multiple customer inquiries or tasks simultaneously while maintaining a high level of accuracy and attention to detail.
- Product Knowledge: A comprehensive understanding of the company’s products or services, including their features, benefits, and usage, to provide accurate information and support to customers.
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HOW TO APPLY FOR Gemini off Campus Drive 2023?
To apply for the Gemini 2023 Off Campus Drive – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to Gemini company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Role- Associate, Customer Support (Gurgaon Location)
Gemini off Campus Drive 2023 – Frequently Asked Question ?
What is the Gemini selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 4LPA – 6LPA for the this role.
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The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.