GROWW Careers, Work from Home for Customer Service Executive role. Any Graduate Candidates can apply fore the post.
Table of Contents
GROWW Careers, Work from Home – OverView
- Company – Groww Work From HOME
- Roles -Customer Service Executive
- Qualifications – Any Graduate
- Location – Remote ( Work From HOME )
- Work Experience -Fresher
- Salary – 3 LPA – 4 LPA
GROWW Careers, Work from Home – ABOUT COMPANY
Groww is a popular investment platform that provides users with a simple and intuitive way to invest in mutual funds, stocks, and other financial instruments. Founded in 2016, Groww has quickly gained traction in the Indian market and has become a go-to platform for individuals looking to start their investment journey. With a user-friendly mobile app and website, Groww offers a seamless investing experience, enabling users to research, select, and invest in various investment options. The platform provides access to a wide range of mutual funds from different asset management companies, along with tools and educational resources to help users make informed investment decisions. Groww’s emphasis on user convenience, transparency, and affordability has made it a popular choice among both experienced investors and newcomers to the world of investments.
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GROWW Careers, Work from Home – Customer Service Executive Responsibilities
- Customer Support: You will be responsible for promptly addressing customer queries, concerns, and issues through various communication channels, such as phone, email, and chat. This includes providing accurate and helpful information about Groww’s products, services, and investment options.
- Troubleshooting: As a Customer Service Associate, you will assist users in troubleshooting technical issues they may encounter while using the Groww platform or mobile application. This involves identifying the root cause of the problem, providing step-by-step guidance, and working towards resolving the issue effectively.
- Account Management: You will handle customer account-related tasks, including user onboarding, account verification, and updating user information. This requires attention to detail and adherence to data privacy and security protocols.
- Education and Guidance: In line with Groww’s mission to promote financial literacy, you will educate customers about investment concepts, products, and best practices. This includes providing guidance on portfolio diversification, risk management, and understanding investment performance.
- Resolving Complaints: In cases where customers express dissatisfaction or lodge complaints, you will be responsible for actively listening to their concerns, empathizing with their situation, and working towards finding a resolution that meets their needs while adhering to company policies and procedures.
GROWW Careers, Work from Home – Skills Required
- Excellent writing and editing skills in English
- Understanding about finance related topics
- The ability to multitask and adhere to deadlines
HOW TO APPLY FOR GROWW Careers, Work from Home ?
To apply for the GROWW Careers, Work from Home interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to the company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
ROLE-Customer Service Executive-Remote ( Work From home)
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GROWW Careers, Work from Home – Frequently Asked Question ?
What is the GROWW Work from Home selection process?
The selection process will be based on a Written test followed by Technical and Hr interviews.
What is the salary for freshers?
The average of 3 LPA – 4 LPA is based on the reports of Glass door and Ambition Box.
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The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.