Interested candidates can attend the walk-In Interview at the venue and timing details below, along with their updated CV.
Table of Contents
ICICI Securities WALK IN Drive – Overview
- Company – ICICI Securities WALK IN
- Roles – Customer Service & Sales Manager
- Qualification – Any Graduate
- Location – Mumbai/ Bangalore
- Work Experience – 0 – 5 years
- Salary – 2.5-6.5 Lacs P.A.
ABOUT ICICI Securities COMPANY
ICICI Securities, a subsidiary of ICICI Bank, is a leading financial services firm in India, specializing in providing a wide range of investment banking and securities services. Established in 1995, ICICI Securities has played a crucial role in the evolution of the Indian financial market. The company offers services such as equity and commodity trading, investment banking, wealth management, and research advisory.
With a strong presence across the country, ICICI Securities has emerged as a key player in the Indian financial landscape, serving retail and institutional clients. The firm leverages technological innovations to provide online trading platforms and comprehensive financial solutions. Recognized for its commitment to customer satisfaction and financial expertise, ICICI Securities continues to be a prominent name in the Indian financial services sector.
ICICI Securities WALK IN Drive – Roles & Responsibilities For Customer Service
- Respond promptly and professionally to customer inquiries via phone, email, or chat.
- Provide accurate information about products, services, and company policies.
- Assist customers in resolving issues, complaints, and concerns effectively.
- Process customer orders, returns, and exchanges efficiently and accurately.
- Maintain up-to-date knowledge of products and services to address customer queries.
- Ensure a high level of customer satisfaction by delivering excellent service.
- Collaborate with other departments to resolve complex customer issues.
- Handle and escalate customer complaints as needed while maintaining a positive attitude.
- Keep detailed records of customer interactions and transactions.
- Identify opportunities for improvement in customer service processes and contribute to enhancing the overall customer experience.
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ICICI Securities WALK IN Drive – Skills Required For Customer Service
- Strong communication skills for clear and effective interaction with customers.
- Active listening abilities to understand and address customer needs.
- Empathy and patience to handle customer concerns with a positive attitude.
- Problem-solving skills to resolve issues and provide solutions.
- Time management skills to handle multiple customer inquiries efficiently.
- Product and service knowledge to provide accurate information to customers.
- Adaptability to handle various customer scenarios and changing situations.
- Conflict resolution skills to manage and diffuse tense situations.
- Ability to work well in a team and collaborate with colleagues from different departments.
- Tech-savviness to navigate customer service software and platforms effectively.
HOW TO APPLY FOR THE ICICI Securities WALK IN Drive ?
To apply for the ICICI Securities WALK IN Drive Interview Candidate need to walk in to the Venue that is given below.
FOR MUMBAI LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
|0 – 5 years
|8th January – 11th January
|10.00 AM – 4.00 PM
|ICICI Securities Ltd, 1st Floor, Shree Sawan Knowledge Park ; Location: Plot-D 507, T.T.C Ind Area, Midc, Turbhe, Navi Mumbai
|0 – 5 years
|11.00 AM – 3.00 PM
|ICICI Direct, No.2 100FT Road Katriguppa Circle Bhanashankari 3rd stage Bangalore Karnataka 560085.
ICICI Securities WALK IN Drive – Frequently Asked Question?
What is ICICI Securities Selection Process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for freshers?
The average of 2.5-6.5 Lacs P.A. is based on the reports of Glassdoor and Ambition Box.
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The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.