IGT SOLUTIONS WALK-IN INTERVIEW HIRING CUSTOMER SERVICE EXECUTIVE/ TRAVEL PROCESS – ANY GRADUATE
Overview
IGT solutions is hiring customer service executive/ travel process for Pune and Gurgaon location. Candidates with 0-5 years of experience can apply for the post.
The complete details of this jobs are as follows:
- Company – IGT solutions
- Role – Customer service executive/ travel process
- Qualification – Any graduate
- Experience – 0-5 years
- Location – Pune, Gurgaon
ABOUT COMPANY
IGT Solutions (IGT) is committed to simplifying complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries.IGT Solutions is a next-gen customer experience (CX) company, defining and delivering transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing (end-to-end) CX journeys across Travel and Hi-tech industries.
WHAT WILL YOU BE DOING AS CUSTOMER SERVICE EXECUTIVE – PUNE LOCATION :
- Inbound And Outbound Calls.
- Make significant contribution towards collecting metrics on processes.
- Maintain positive and cooperative working relationships with all.
- Communicate with internal and external customers to resolve issues, questions and concerns swiftly
QUALIFICATION FOR THIS JOB
- Need Immediate Joiners.
- Should have Good Communication Skills .
- Should be well aware of computer work.
- Should be ready to make career in BPO/ITES Industry.
- Freshers Are Most Welcome.
- Excellent communication skills are required
WHAT WILL YOU BE DOING AS TRAVEL PROCESS – GURGAON LOCATION :
- We are looking for a travel consultant with great enthusiasm for travelling
- Responding to inquiries about our company’s services and offerings.
- Determining each client’s requirements, including destinations, length of stay, and transit time.
- Ensuring that clients pay the deposit before you commence with bookings.
- Informing clients about the cancellation policy, including salient dates and all penalties.
QUALIFICATION FOR THIS JOB
- Proven work experience as a travel consultant ( Freshers can apply)Excellent
- Knowledge of travelling software GDS System ( Amadeus, Galileo, Sabre)
- Well versed in various areas of travel (domestic/International etc).
- Degree in Travel & Tourism, Business in relevent field.
