seekeras.com

Search
Close this search box.

Find your dream job now

5 lakh+ jobs for you to explore

Infosys BPM Walk-in Drive 2024

Infosys BPM WALK IN Drive For Customer support / Service desk

Interested candidates can attend the walk-In Interview at the venue and timing details below, along with their updated CV.

Infosys BPM WALK IN Drive – Overview

  • Company – Infosys BPM WALK IN
  • Roles – Customer support / Service desk
  • Qualification – Any Graduate
  • Location – Pune / Bangalore
  • Work Experience – 1 – 2 years
  • Salary – 3-5 Lpa

ABOUT Infosys BPM COMPANY

Infosys BPO, the Business Process Outsourcing subsidiary of Infosys Limited (NYSE: INFY), today announced that the company has received the approval of the Ministry of Corporate Affairs, Government of India to change its name to Infosys BPM Limited. The new name is effective immediately, and will be implemented across the company’s services.
The new name is a reflection of the paradigm shift in the nature of services that the company now offers through its holistic approach of end-to-end transformative BPM (Business Process Management). The scope and complexity of business processing work and the expectations of clients have changed significantly over the past few years as clients expect transformative value much beyond arbitrage through outsourcing and offshoring.

Infosys BPM WALK IN Drive
Infosys BPM WALK IN hiring For Customer support / Service desk

Infosys BPM WALK IN – Roles & Responsibilities For Customer support

  • Respond to customer inquiries, concerns, and issues through various communication channels, such as phone, email, chat, or social media.
  • Provide accurate and timely information to address customer queries and ensure effective problem resolution.Develop a comprehensive understanding of the company’s products or services to assist customers with inquiries and provide relevant information.
  • Stay informed about updates, features, and changes to products or services to better serve customers.Maintain detailed and accurate records of customer interactions, including issues raised, solutions provided, and any follow-up actions needed.
  • Contribute to the development and maintenance of knowledge bases and FAQs to facilitate efficient issue resolution.Educate customers on how to use products or services effectively and maximize their benefits.
  • Provide guidance on troubleshooting common issues and offer tips for a better customer experience.
ALSO APPLY FOR
jindalx wfm- Outbound Customer Service- VIEW & APPLY
Capita
– Executive – Customer Services VIEW & APPLY
DENAVE – Tele Account Manager – VIEW & APPLY
DRINK PRIME- -Inside Sales Representative – VIEW & APPLY

Infosys BPM WALK IN – Roles & Responsibilities For Service desk

  • Respond to user inquiries and issues through various channels, such as phone, email, or ticketing systems.
  • Provide timely and effective solutions to technical problems, troubleshooting hardware and software issues, and guiding users through problem-solving steps.Log and document all reported incidents and service requests in a systematic manner.
  • Maintain detailed records of troubleshooting steps, resolutions, and any follow-up actions, contributing to a comprehensive knowledge base.Communicate technical information in a clear and understandable manner to users with varying levels of technical expertise.
  • Educate users on best practices, preventive measures, and self-help resources to reduce the recurrence of common issues.Collaborate with other IT teams or vendors to escalate and resolve complex technical issues that go beyond the scope of the service desk.
  • Ensure seamless communication between different support teams to address user concerns efficiently.

Infosys BPM WALK INSkills Required

  • Analytical thinking and problem-solving skills are essential for quickly identifying the root cause of issues and providing effective solutions.
  • The ability to think critically and logically is crucial when faced with complex technical challenges.
  • Possess a strong foundation in IT and technical knowledge to diagnose and troubleshoot a variety of hardware, software, and network issues.
  • Exhibit excellent customer service and interpersonal skills to communicate effectively with users of varying technical backgrounds.
  • Demonstrate patience, empathy, and the ability to translate technical jargon into understandable language for end-users.

HOW TO APPLY FOR Infosys BPM WALK IN ?

To apply for the Infosys BPM WALK IN Interview Candidate need to walk in to the Venue that is given below.

FOR Pune LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW

RoleCustomer support
Experience1 – 2 years
Date2nd January
Time 10.00 AM – 1.00 PM
walk-in Address:Pune No. 1, Hinjewadi Rajiv Gandhi Infotech Park, Building B1, ground floor, Hinjewadi phase 1, Pune 411057
RoleService desk
Experience1 – 2 years
Date2nd January
Time10.00 AM – 1.00 PM
walk-in Address:JP Nagar Infosys BPM Limited., #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road, Sarakki, 1st Phase J P Nagar, Bengaluru, Karnataka 560078 Landmark: Near Sindoor Convention Hall
Registration Link :https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT-169983
HR Questions For Freshers
HR Questions For Experienced
Resume Samples
Resume Tips
Interview Tips
Jobs By LocationJobs By RoleJobs By Qualification
HyderabadSales Executive Jobs10th Pass/12th Pass
BangaloreHR JobsAny Graduate
MumbaiAccounting JobsBCOM/MCOM
GurgaonCustomer Service JobsMBA/PGDM
KolkataIT software JobsBCA/MCA
PuneAccount Receivable / Account Payable JobsBSC/MSC
ChennaiRelationship ManagerBE/BTECH/ME/MTECH
KochiFinance JobsDiploma
CoimbatoreOther JobsOther Degrees

Infosys BPM WALK IN – Frequently Asked Question?

What is Infosys BPM Selection Process?

The selection process will be based on a Written test followed by Technical and HR interviews.

What is the average salary for freshers?

The average of 3-5 Lpa is based on the reports of Glassdoor and Ambition Box.

Apply for all Government Jobs Across India CLICK HERE

COMMON INTERVIEW QUESTIONS AND ANSWERS
CLICK HERE FOR FRESHER INTERVIEW QUESTIONS
CLICK HERE FOR CUSTOMER SERVICE INTERVIEW QUESTIONS
CLICK HERE FOR BANKING INTERVIEW QUESTIONS
CLICK HERE FOR ACCOUNT RECEIVABLE INTERVIEW QUESTIONS
CLICK HERE FOR ACCOUNT PAYABLE INTERVIEW QUESTIONS
CLICK HERE FOR RELATIONSHIP MANAGER INTERVIEW QUESTIONS
CLICK HERE FOR TECHNICAL SUPPORT INTERVIEW QUESTIONS
CLICK HERE FOR SALES MANAGER INTERVIEW QUESTIONS
CLICK HERE FOR SOFTWARE ENGINEER INTERVIEW QUESTIONS

DISCLAIMER:

The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.

Leave a comment

Seekeras

Trending Results

Request For Post