Apply to IntouchCX Jobs in Bangalore on seekeras.com. Current job openings at IntouchCX for Technical Support Associate.
Table of Contents
IntouchCX Jobs in Bangalore – Overview
- Company – IntouchCX
- Role – Technical Support Associate
- Qualification – Bachelor’s degree in CS/IT
- Experience – 6 months
- Location – Bangalore
- Salary – 3 lpa- 4 lpa
ABOUT IntouchCX COMPANY
IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we obsess about our clients by providing remarkable customer experiences for the worlds most innovative brands.
IntouchCX has been recently recognized as one of the Best Employers for Diversity in 2022 by Forbes and Statista Inc. This recognition comes after IntouchCX was named by Forbes as one of Americas Best Large Employers for 2022, and a Top Employer for New Grads.
IntouchCX Jobs in Bangalore – Roles & Responsibilities For Technical Support Associate
- Troubleshoot customers’ software application and/or hardware issues via email, telephone, remote access, and diagnostics.
- Collaborate with customers and advise about technical issues. Answer questions regarding issues, and make recommendations.
- Assemble, install and troubleshoot computer hardware, laptops, and notebooks..
- Install, maintain, and troubleshoot operating systems, and computer applications.
- Troubleshoot network and connection issues related to internet, Intra-Net & VPN.
- Manage customer expectations regarding estimated response times
- Go the extra mile to engage with customers, solving their issues and ensuring satisfaction.
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IntouchCX Jobs in Bangalore – Skills Required For Technical Support Associate
- A minimum of 6 months of experience of Technical Support with international customers
- Fluency in spoken English
- Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions.
- The ability to learn new skills and quickly absorb and interpret new information, products, and features from the perspective of the customer
- Excellent communication skills and high emotional intelligence
- Excellent Problem Solving and Customer Service Skills
- Personal interest in consumer electronics and IT related products and services
- Strong analytical & Interpersonal skills
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HOW TO APPLY FOR IntouchCX Jobs in Bangalore 2023 ?
To apply for the IntouchCX Jobs in Bangalore – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Technical Support Associate Role – Bangalore
IntouchCX Jobs in Bangalore 2023 – Frequently Asked Question?
What is the IntouchCX selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3 LPA – 4 LPA for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
