JOB OPPORTUNITY AT WIPRO FOR ANY GRADUATE/ MBA

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WIPRO IS HIRING ASSOCIATE , ANALYST,PRE-SALES – ANY GRADUATE ,MBA

Overview

Wipro is hiring Associate,Analyst ,Pre Sales for Mumbai/ Gurgaon/ Bangalore Location.Candidate should possess 0-4 Years of experience in relevant field.

The complete details of this jobs are as follows :

  • Company – Wipro
  • Role – Associate,Analyst ,Pre Sales
  • Qualification – Any Graduate/ MBA
  • Experience – 0-4 Years
  • Location – Mumbai/ Gurgaon/ Bangalore

ABOUT COMPANY

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Wipro Limited is an Indian multinational corporation that provides information technology, consulting and business process services. Thierry Delaporte is serving as CEO and managing director of Wipro since July 2020

ROLES AND RESPONSIBILITIES FOR ASSOCIATE – MUMBAI

  • Fielding all incoming help requests from clients via telephoneand/or emails in a courteous manner
  • Document all pertinent end user identification information,including name, department, contact information and nature of problem orissue
  • Update own availability in the RAVE system to ensureproductivity of the process
  • Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions
  • Follow standard processes and procedures to resolve all clientqueries
  • Resolve client queries as per the SLA’s defined in thecontract

ROLES AND RESPONSIBILITIES FOR ANALYST – GURGAON

  • Provide product support and resolution to clients by performinga question diagnosis while guiding users through step-by-step solutions
  • Assist clients with navigating around product menus andfacilitate better understanding of product features
  • Troubleshoot all client queries in a user-friendly, courteousand professional manner
  • Maintain logs and records of all customer queries as per thestandard procedures and guidelines
  • Accurately process and record all incoming call and email usingthe designated tracking software

ROLES AND RESPONSIBILITIES FOR PRE – SALES – BANGALORE

  • Work with multiple stake holders including Practice teams, Account Stakeholders, Sales teams & Finance teams to build an appropriate solution and pricing.
  • Own bid responses for customer RFXs.
  • Provide Bid guidance and co-ordinate to get win themes to Practice Teams/ Solution Design teams / Sales Teams
  • Creates Deal Summary and Win Strategy with inputs from SMU/GBL Sales teams
  • Improving sales enabling Sales Organization with proactive solution pitches

INTERESTED CANDIDATES CAN CLICK THE BELOW LINK TO APPLY FOR THE POST

ASSOCIATE – MUMBAI

ANALYST – GURGAON

PRE – SALES – BANGALORE

Disclaimer :

The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organisation. We do not provide any Recruitment guarantee.Recuitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.