TATA COMMUNICATIONS IS HIRING JUNIOR CUSTOMER SERVICE EXECUTIVE – ANY GRADUATE
Tata Communications is hiring Junior Customer Service Executive for Chennai and Pune Location.Candidate should be graduate in any relevant field.
The complete details of this jobs are as follows:
- Company – Tata Communications
- Role – Junior Customer Service Executive
- Qualification – Any Graduate
- Experience – 0-2 Years
- Location – Chennai / Pune
Tata Communications Limited (previously known as Videsh Sanchar Nigam Limited) is an Indian telecommunications company. It was previously a government- owned-telecommunications service provider and under the ownership of Department of Telecommunications, Ministry of Communications, and the Government of India. It was then sold to Tata Group when the Atal Bihari Vajpayee-Bharatiya Janta Party-National Democratic Alliance was in power; presently the company is part of the Tata Group.
WHAT WILL YOU BE DOING AS JUNIOR CUSTOMER SERVICE EXECUTIVE – CHENNAI / PUNE
Oversee and drive back office provisioning of service delivery including onnet feasibility, access networks and customer order provisioning. Drive system and process improvement projects to ensure timely and cost effective provisioning of orders in ILD, NLD and MAN networks. Ensure availability of inventory of network systems and bandwidth in provisioning on networks. Analyze need for capacity augmentation/ optimization to address capacity crunch in networks. Plans, organizes and directs all operations with respect to installation support, network service and major moves. Identify and lead implementation for any new network updates. Responsible for the configuration of telecom infrastructure and/or network components to meet design specifications. Manage and monitor planning and delivery of orders in terms of configuration management. Guide and monitor team to design the network to ensure the customer connectivity in agreed time and supervise hand over to project implementation team. Drive change management initiatives, make change requests and monitor change processes and IT initiatives within to ensure delivering a tested active service layer to the customer on time at optimal costs to the organization and drive continuous improvement. Diagnoses, troubleshoots and resolves problems, and takes corrective action when necessary. Provides technical expertise, business planning and workflow management for ensuring smooth integration of network and system solutions/network improvement. Ensures that all installation functions are performed in a timely fashion to meet specifications.
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CHENNAI – JUNIOR CUSTOMER SERVICE EXECUTIVE
PUNE – JUNIOR CUSTOMER SERVICE EXECUTIVE
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organisation. We do not provide any Recruitment guarantee.Recuitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.