MAX LIFE INSURANCE IS HIRING ASSOCIATE/ SR. ASSOCIATE/ASSISTANT MANAGER – ANY GRADUATE
Max Life Insurance is hiring Associate/Sr.Associate/Assistant Manager for Gurgaon Location.Candidate should possess 0-3 Years of experience.
The complete details of this jobs are as follows:
- Company – Max Life Insurance
- Role – Associate/Sr.Associate/Assistant Manager
- Qualification – Any graduate
- Experience – 0-3 years
- Salary – 1.5 LPA – 6 LPA
- Location – Gurgaon
Max Life Insurance, one of the leading non-bank promoted private life insurers, is a joint venture between Max Financial Services Ltd. and Mitsui Sumitomo Insurance Co. Ltd. Max Financial Services Ltd. is part of the Max Group, which is a leading Indian multi-business corporation, while Mitsui Sumitomo Insurance is a member of the MS&AD Insurance Group, which is amongst the leading insurers in the world.
Max Life Insurance offers comprehensive long term savings, protection and retirement solutions through its high quality agency distribution and multi-channel distribution partners.
WHAT WILL YOU BE DOING AS ASSOCIATE/ SR. ASSOCIATE/ASSISTANT MANAGER
- Resolve all escalated complaints from Agent Advisor & Customers within the defined Service Level Agreements
- Ensure adherence to documented processes, procedures and controls
- Liaise with other support units in Home Office (such as Operations, Products, Actuaries, Finance, Admin, IT) to ensure that all local queries/complaints are resolved
- Ensure follow up with customers / Agents to ensure complete satisfaction
- Publish MIS and Dashboards
📌DESIRED CANDIDATES PROFILE
- Graduate with 1-2 years experience in Operations / Customer Care
- The applicant should have Good English & Hindi speaking skills, a keen interest in the Internet and strong working knowledge of computers
- Customer centricity
- Good communication skills
- Basic computer skills