Medline Mega off campus Drive 2023 For Support Analyst Role. Bachelor’s degree (CS) candidates can apply for the post.
Table of Contents
Medline Mega off campus Drive – Overview
- Company – Medline
- Role – Support Analyst
- Qualification – Bachelor’s degree (CS)
- Experience – 1-2 Years
- Location – Pune
- Salary – 3-5 LPA
ABOUT Medline COMPANY
Medline Industries, Inc. is a leading American healthcare company that specializes in providing medical supplies and solutions to healthcare facilities worldwide. Founded in 1966, Medline is headquartered in Northfield, Illinois, and offers a wide range of products, including medical gloves, surgical instruments, personal protective equipment (PPE), and healthcare apparel. The company serves hospitals, clinics, nursing homes, and other healthcare providers, aiming to enhance patient care and improve healthcare delivery. Medline is known for its commitment to innovation, sustainability, and quality in the healthcare industry, making it a trusted partner for medical professionals and institutions.
Medline Mega off campus Drive – Roles & Responsibilities For Support Analyst
- Understand team and department service level agreements and follow team guidelines and procedures to manage open issues in an efficient manner to help ensure these service levels are achieved
- Provide technical advice, guidance, and informal training to users on the MDM application
- Document reported issues in Jira. Investigate re-occurring issues and develop solutions. The role is of a solution provider. The candidate should be a problem solver and be able to communicate verbally and in writing to describe the details of the problem and the proposed solution.
- Escalate higher-tier problems to appropriate team members or managers. Ensure that all escalated issues have been thoroughly researched and compared against the team’s knowledge database prior to escalation.
- Create or change designs to resolve defects and/or reoccurring issues.
- Create and publish knowledge base articles to assist others in the diagnosis and resolution of specific issues. Consider business processes and system interaction when creating this documentation.
- Ensure his/her areas of expertise are covered when absent. Work with team members to proactively seek opportunities to improve skills and knowledge through training.
- Proactively communicate deliverable status to the team members and business users. When obstacles are presented, know when to escalate to stay on target with deliverable completion.
- Inform team members and other departmental employees when obstacles are presented that need their involvement.
- Maintain a professional demeanor at all times. Interact professionally and work productively with all levels of Medline employees. Follow Medline’s Code of Ethics and other corporate policies.
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Medline Mega off campus Drive – Skills Required For Support Analyst
- 1-2 years of experience supporting any MDM or similar applications.
- Excellent customer service skills; strong written and verbal communications skills a must
- Bachelor’s degree preferably with a concentration in Computer Science, or similar
- Schooling or experience in writing SQL queries is strongly preferred, PL/SQL is even more beneficial
- Excellent problem-solving ability
- Ability to learn quickly and manage multiple priorities
- Proficient in MS Office
- Knowledge of JIRA or other ticket tracking systems
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HOW TO APPLY FOR Medline Mega off campus Drive 2023 ?
To apply for the Medline Mega off campus Drive – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Support Analyst Role – Pune
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Medline Mega off campus Drive 2023 – Frequently Asked Question?
What is the Medline selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3 LPA – 5 LPA for the this role.
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The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.