MEDUSIND IS HIRING CUSTOMER SERVICE – INTERNATIONAL VOICE SUPPORT – ANY GRADUATE – WALK IN INTERVIEW
Medusind Walk In Interview for Customer Service – International Voice Support For Coimbatore Location. Any Graduate can apply for the post.Also candidate having 0-3 yrs experience can apply
The complete details of this jobs are as follows:
- Company – Medusind
- Role – Customer Service – International Voice Support
- Qualification – Any Graduate
- Experience – 0-3 years
- Location – Coimbatore
Medusind is one of the leading healthcare outsourcing service providers from India working with US clients. Medusind provides a comprehensive array of outsourcing solutions backed by robust compliance and quality processes, state-of -the -art technology, and rich domain expertise.
WHAT WILL YOU BE DOING AS CUSTOMER SERVICE – INTERNATIONAL VOICE SUPPORT FOR COIMBATORE LOCATION
- Outbound calls to insurances for claim status and eligibility verification.
- Denial documentation and further action.
- Calling the insurance carriers based on the appointment received by the clients.
- Working on the outstanding claims reports/account receivable reports received from the client or generated from the specific client software.
- Calling insurance companies to get the status of the unpaid claims.
- Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP, Patient calling, Provider outreach program etc ).
- Maintain the individual daily logs.
- Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs
- Work cohesively in a team setting. Assist team members to achieve shared goals. Compliance with Medusind Information Security Policy, client/project guidelines, business rules and training provided, company’s quality system and policies.
- Minimum typing speed of 35 WPM.
- Basic knowledge of MS Office Preparing spreadsheets and documents.
- Good Communication skills must be able to fluently converse in English.
- Must have a neutral accent.
- No stammering and lisp.