Mphasis Mega off campus Drive 2024 for Customer Support Officer & TECHNICAL SUPPORT ASSOCIATE Role. Any Graduate candidates can apply for the post.
Table of Contents
Mphasis Mega off campus Drive – Overview
- Company Website – www.mphasis.com
- Company – Mphasis
- Role – CUSTOMER SUPPORT OFFICER/KNOWLEDGE SPECIALIST
- Qualification – Any Graduate
- Experience – 0 – 3 Years
- Location – Mangalore/Pune
- Salary – 3 LPA – 5 LPA
ABOUT Mphasis COMPANY
Mphasis is a global IT services and solutions provider that specializes in delivering digital transformation, cloud, and cognitive technology services to a wide range of industries. Founded in 1996 and headquartered in Bangalore, India, Mphasis has emerged as a prominent player in the IT services sector with a strong presence in the United States, Europe, Asia, and other regions.
The company offers a comprehensive suite of services, including application development, infrastructure services, business process outsourcing (BPO), and digital services. Mphasis is known for its expertise in areas such as artificial intelligence, automation, and data analytics, which enable its clients to enhance their operational efficiency, customer engagement, and innovation capabilities.
Mphasis has built a reputation for serving various sectors, including banking and financial services, healthcare, retail, and logistics. The company’s global workforce, comprising skilled professionals and consultants, collaborates closely with clients to provide tailored solutions to address their technology and business challenges.
Mphasis Mega off campus Drive – Roles & Responsibilities For KNOWLEDGE SPECIALIST
- Responds to provider and member phone inquiries in a timely manner provides accurate responses in a professional and courteous manner
- Research inquiries using appropriate team members and Applications as resources
- Assists team with providing claim or Plan status for client inquiries
- Upon Customer request, modify or add details to the Plan in the Application.
- Follows up with provider and member calls to obtain further information internal departments may request, as needed
- Ensures that HIPAA guidelines are followed in every communication with providers, clients or staff.
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Mphasis Mega off campus Drive – Skills Required
- Solid understanding of hardware, software, and network systems.
- Ability to troubleshoot and diagnose technical issues efficiently.
- Familiarity with operating systems (e.g., Windows, macOS, Linux) and common software applications.
- Excellent customer service skills and a customer-centric approach.
- Patience and the ability to remain calm and composed when dealing with frustrated or upset customers.
- Effective communication skills, both verbal and written.
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HOW TO APPLY FOR Mphasis Mega off campus Drive 2024 ?
To apply for the Mphasis Mega off campus Drive – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Role- Customer Support Officer (Mangalore Location)
Mphasis Mega off campus Drive 2024 – Frequently Asked Question?
What is the Mphasis selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3 LPA – 5 LPA for the this role.
What does Mphasis company do?
Mphasis provides Information Technology (IT) services, including business process outsourcing, infrastructure technology, and application services. The application services offered by the company includes application development, maintenance and support.
Who is the CEO of Mphasis?
Mr. Nitin Rakesh, CEO, and MD, Mphasis’s standalone feature story in the latest edition of the Business Today Magazine.
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The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.