MUTHOOT FINANCE WALK IN – INTERVIEW FOR JUNIOR RELATIONSHIP EXECUTIVE/ CUSTOMER CARE EXECUTIVE ANY GRADUATE
Muthoot Finance walk in interview for the role of Junior Relationship Executive/ Customer Care Executive for New Delhi Location. Any Graduate and candidate 0- 2 Years of experience can apply.
The complete details of this jobs are as follows :
- Company – Muthoot Finance
- Role – Junior Relationship Executive/Customer Care Executive
- Qualification – Any graduate
- Experience – 0-2 years
- Location – New Delhi
- Salary – 2 Lpa – 3.5 Lpa
Muthoot Finance Ltd. is an Indian financial corporation and the largest gold loan NBFC in the country. In addition to financing gold transactions, the company offers gold loan services, wealth management services, travel and tourism services, and sells gold coins. The company is headquartered in Kochi, Kerala and operates over 4,400 branches throughout the country. Outside India, Muthoot Finance is established in the UK, the US, and the United Arab Emirates.
WHAT YOU WILL BE DOING AS JUNIOR RELATIONSHIP EXECUTIVE
- Collecting, Checking and Verifying the Gold
- Detailing the customer about available loan schemes.
- Documentation, posting and updating the system.
- Preparation of daily statement, printout, setting of vouchers.
- Filling of vouchers, cash book, statement, advice and other accounting works.
- Taking care of movement of Cheques / cash handling.
- Coordination with Banks and regional office.
WHAT YOU WILL BE DOING AS CUSTOMER CARE EXECUTIVE
- Manages all customer communication with the appropriate level of etiquette, timeliness and professionalism.
- Generate business and leads for new loans from new customers
- Handle branch walk-ins for business generation
- Generate referrals through existing customer base and walk-ins.
- Meetings with HNI, corporates and institutional clients to promote gold loan proposition.
- To handle customer requests and complaints and take it to closure.
- Understand the need of the customer and cross sell other products accordingly.
- Generate business and leads for other products like insurance, NCDs, gold coin etc.
- Enter meetings, leads, conversions(self-sourced and referred leads) in play book/CRM daily
📌 QUALIFICATION/ SKILLS REQUIRED FOR THE JOB
- Candidates with Sales or Operations will be preferred.
- Between 0- 2 Years in Banking Operations / Accounting.
- Freshers can also apply.
- Age- Between 21 to 30 Years