NTT Data off Campus Recruitment 2023 hiring as Helpdesk Associate Roles. Bachelors Degree Candidates can apply for the post.
Table of Contents
NTT Data off Campus Recruitment 2023 – Overview
- Company – NTT Data
- Role – Helpdesk Associate
- Qualification – Bachelors Degree
- Experience – 0-2 Years
- Location – Noida/ Bangalore
- Salary- 3Lpa – 4Lpa
NTT Data off Campus Recruitment 2023 – ABOUT COMPANY
NTT Data is a globally recognized IT services and solutions provider known for its innovation and expertise in the technology industry. With a strong presence in the IT sector, NTT Data offers a wide range of services, including consulting, system integration, and outsourcing. The NTT Data Off Campus Recruitment 2023 is a testament to the company’s commitment to identifying and nurturing talent. By providing career opportunities for individuals interested in cutting-edge technology and IT solutions, NTT Data continues to make significant contributions to the advancement of the IT field and digital innovation.
NTT Data off Campus Recruitment 2023 – Helpdesk Associate Responsibilities
- User Support: Helpdesk Associates are responsible for addressing user inquiries and technical issues, which may include hardware and software problems. They provide efficient solutions and guidance to end-users, helping them resolve their issues.
- Ticket Management: They maintain a system for tracking and managing support requests or trouble tickets. This involves logging, categorizing, prioritizing, and assigning tickets to appropriate teams or specialists for resolution.
- Technical Troubleshooting: Helpdesk Associates use their technical expertise to diagnose and resolve common technical issues, such as software glitches, network connectivity problems, or hardware malfunctions. They may also assist with password resets and account access issues.
- Knowledge Base Maintenance: Helpdesk Associates often contribute to or maintain a knowledge base containing helpful information, such as FAQs, troubleshooting guides, and common solutions. This resource assists both end-users and other support staff.
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NTT Data off Campus Recruitment 2023 – Skills Required
- Technical Proficiency: A strong understanding of computer hardware, software, operating systems, and common technical issues is crucial. Helpdesk Associates must be able to diagnose and resolve technical problems efficiently.
- Customer Service: Excellent customer service skills are essential. They need to be patient, empathetic, and capable of explaining technical concepts in a non-technical manner while maintaining a professional and courteous demeanor.
- Problem-Solving: Helpdesk Associates must have effective problem-solving abilities to diagnose and address a variety of technical issues. They need to think critically and quickly find solutions.
- Communication: Clear and concise communication is essential. They must effectively document support tickets, provide clear instructions, and communicate with end-users professionally, both in writing and verbally.
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HOW TO APPLY FOR NTT Data off Campus Recruitment 2023 ?
To apply for the NTT Data off Campus Recruitment 2023 – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to NTT Data off Campus Recruitment 2023 company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Role – Helpdesk Associate (Noida Location)
Role – Helpdesk Associate (Bangalore Location)
NTT Data off Campus Recruitment 2023 – Frequently Asked Question ?
What is the NTT Data selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3Lpa – 4Lpa for the this role.
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The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.