PowerSchool Mega off campus Drive 2023 Hiring Associate Technical Support Engineer Role. Bachelors degree candidates can apply for the post.
Table of Contents
PowerSchool Mega off campus Drive – Overview
- Company – PowerSchool
- Role – Associate Technical Support Engineer
- Qualification – Bachelors degree
- Experience – 0-2
- Location – Bangalore
- Salary – 4-6 LPA
ABOUT PowerSchool COMPANY
PowerSchool is a well-known education technology company that specializes in providing software solutions for K-12 schools and educational institutions. Their software platforms offer comprehensive tools for managing student information, enrollment, assessments, and communication. PowerSchool’s solutions aim to streamline administrative processes, enhance communication between educators, students, and parents, and improve overall educational outcomes. The company plays a significant role in the education technology industry by offering integrated and efficient systems for educational management. Please note that for the most up-to-date and detailed information about PowerSchool, you should refer to their official website or recent news sources.
PowerSchool Mega off campus Drive Mega off campus Drive – Roles & Responsibilities For Associate Technical Support Engineer
- Customer Assistance: Providing technical support to customers by diagnosing and resolving software, hardware, or network-related issues. This may involve responding to support tickets, emails, or phone calls.
- Troubleshooting: Identifying and isolating technical problems, then guiding customers through step-by-step troubleshooting procedures or solutions.
- Documentation: Maintaining detailed records of customer interactions, solutions provided, and known issues in a knowledge base to aid in future support efforts.
- Collaboration: Collaborating with other technical support engineers and cross-functional teams to resolve complex technical problems or escalate issues when necessary.
- Training and Education: Staying updated on product knowledge, industry trends, and emerging technologies to provide effective and up-to-date support. Additionally, educating customers on the use of products and self-help resources may be required.
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PowerSchool Mega off campus Drive Mega off campus Drive – Skills Required
- Technical Proficiency: A strong understanding of the products and services you’re supporting, including software, hardware, or networking technologies.
- Problem-Solving: The ability to analyze complex technical issues, identify root causes, and develop effective solutions for customers.
- Communication Skills: Excellent verbal and written communication skills to convey technical information clearly and provide exceptional customer service.
- Customer Focus: A customer-centric approach, with the ability to empathize with customer concerns and prioritize their needs.
- Team Collaboration: The capacity to work effectively within a team, share knowledge, and escalate issues to higher-level support when necessary, ensuring prompt and efficient issue resolution.
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HOW TO APPLY FOR PowerSchool Mega off campus Drive Mega off campus Drive 2023 ?
To apply for the PowerSchool Mega off campus Drive Mega off campus Drive – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Role – Associate Technical Support Engineer (Bangalore Location)
PowerSchool Mega off campus Drive Mega off campus Drive 2023 – Frequently Asked Question?
What is the PowerSchool Mega off campus Drive selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 4-6 LPA for the this role.
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The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.