RADICAL MINDS WALK IN INTERVIEW CUSTOMER CARE EXECUTIVE – ANY GRADUATES
Radical Minds walkin interview for Customer Care Executives for Noida Location. Candidate with 0-1 years of experience can apply for the post.
The complete details of this jobs are as follows :
- Company – Radical Minds
- Role – Customer Care Executive
- Qualification – Any Graduate
- Experience – 0-1 years
- Location – Noida
Radical Minds Technologies Pvt Ltd is a leading BPO. It is 12 years old into existence in Delhi/NCR region. We have 5 centers in PAN India Radical Minds is a global services company offering business and knowledge process outsourcing services to organizations seeking higher operational effectiveness, greater flexibility and lower operating costs. Radical Minds focuses on Transformational Outsourcing, working with clients in areas that impact and re-define the core of their business. Our services are conceived, planned and designed to serve various industry verticals and different service areas such as survey, lead generation, sales & marketing etc. to enhance your value proposition as well as your profitability. As a leading Indian business process outsourcing company, the pursuit of excellence is a way of life for us. With our constant innovation in business process outsourcing and seamless integration o technology with people, we are able to execute expert customer management solutions across BFSI, Telecom , Travel, .
WHAT YOU WILL BE DOING AS CUSTOMER CARE EXECUTIVES – NOIDA LOCATION
- Manage large amounts of incoming phone calls.
- Generate sales leads.
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Meet personal/customer service team sales targets and call handling quotas.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
📌REQUIRED CANDIDATES PROFILE
- Under graduate and graduate both can apply
- Good Communication skills (Verbal).
- Must know basic computer.
- 6 days working with rotational Week off.