SAP Careers Work from Home Hiring As Partner Experience Delivery Associate|| Chat Support Role.University Degree/Student in Business/IT preferable Candidates can apply for the post.
Table of Contents
SAP Careers, Work from Home– Overview
- Company – SAP Work from Home
- Role –Partner Experience Delivery Associate|| Chat Support
- Qualification – University Degree/Student in Business/IT preferable
- Experience –1-3Years
- Location – Remote ( Hiring office Gurgaon) ( Hybrid )
- Salary – 5Lpa – 8 LPA
SAP Careers, Work from Home– ABOUT COMPANY
SAP, short for Systems, Applications, and Products, is a leading multinational software corporation based in Germany. The company specializes in providing enterprise resource planning (ERP) software solutions to businesses across various industries. Here are some key points about SAP:
ERP Solutions: SAP offers a range of ERP software solutions that help businesses integrate and manage their core business processes. This includes modules for finance and accounting, human resources, supply chain management, customer relationship management, and more. SAP’s ERP systems provide real-time data visibility and analytics, enabling companies to make informed decisions and streamline their operations.
Industry-Specific Solutions: In addition to ERP software, SAP provides industry-specific solutions tailored to the unique needs of various sectors such as manufacturing, retail, healthcare, utilities, and more. These solutions address specific challenges and requirements within each industry, helping companies optimize their processes and achieve operational excellence.
SAP Careers, Work from Home–Partner Experience Delivery Associate|| Chat Support Responsibilities
- Developing a clear understanding of what an SAP Partner is and an awareness of the tools and resources available to SAP PartnerEdge Partners.
- Resolving Partnership queries efficiently with a laser focus on quality of response.
- Aligning with key roles in SAP such as recruiters, Partner Experience Managers or Partner Business Managers to support SAP Partners.
- Build a strong relationship with the key stakeholders that operate in your Market Unit.
- Maintenance of internal systems of partner record.
- Collating and presenting information to SAP stakeholders on current processes in place, and proposals to improve processes, with the aim of improving the Partners’ overall experience with SAP.
- Flexibility around working hours may be required.
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SAP Careers, Work from Home – Skills Required
- Chat Support: Your primary responsibility is to engage with partners or clients through chat platforms and address their inquiries, concerns, or issues in a timely and professional manner. This involves responding to chat messages promptly, providing accurate information, troubleshooting problems, and resolving customer queries effectively.
- Customer Service: As a Chat Support Associate, you would focus on delivering exceptional customer service experiences. This entails maintaining a friendly and helpful tone in chat interactions, actively listening to customers’ needs, and empathizing with their concerns. Your goal is to ensure that partners or clients feel valued and supported throughout their chat experience.
- Problem Solving: You would be responsible for analyzing partner or client issues and finding appropriate solutions. This may involve researching information, consulting internal resources or knowledge bases, and offering step-by-step guidance to help resolve problems. You should be able to think critically, troubleshoot technical issues, and provide accurate and actionable solutions.
- Product Knowledge: Developing a deep understanding of the company’s products or services is crucial. This enables you to effectively address partner or client questions related to the offerings, provide relevant information, and explain product features and benefits. Continuous learning and staying updated with product updates or changes are important in delivering accurate and up-to-date assistance.
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HOW TO APPLY FOR SAP Careers, Work from Home 2023?
To apply for the SAP Careers, Work from Home – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to SAP Careers, Work from Home company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Partner Experience Delivery Associate|| Chat Support- Remote ( Hiring office Gurgaon) ( Hybrid )
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SAP Careers, Work from Home – Frequently Asked Question ?
What is the SAP Work from Home selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 5Lpa – 8 LPA for the this role.
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The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.