SHL Recruitment 2024 : hiring As Technical Support Specialist Role. Bachelor’s degree in computer science Candidates can apply for the post.
Table of Contents
SHL Recruitment 2024 – Overview
- Company – SHL
- Role – Technical Support Specialist
- Qualification – Bachelor’s degree in computer science
- Experience – 0-2years
- Location – Gurgaon
- Salary – 4LPA – 6LPA
ABOUT SHL COMPANY
SHL, formerly known as Saville Assessment, is a global leader in talent assessment and psychometric testing solutions. Headquartered in the United Kingdom, SHL provides a comprehensive range of assessment tools and services to assist organizations in making informed decisions regarding talent acquisition, employee development, and workforce management. The company specializes in creating psychometric assessments that evaluate various skills, personality traits, and cognitive abilities, aiding employers in identifying and selecting the right candidates for specific roles. SHL’s assessments are widely used across industries to enhance the efficiency of the hiring process and optimize workforce performance.
SHL Recruitment 2024 – Technical Support Specialist Responsibilities
- Diagnose and resolve technical problems reported by end-users, which may include hardware, software, network, or system-related issues. Utilize problem-solving skills to identify the root cause of problems and implement effective solutions.
- Offer timely and responsive customer support by addressing inquiries, providing guidance, and offering solutions to technical challenges. This may involve communicating with users through various channels, including phone, email, or chat.
- Assist users with the installation, configuration, and setup of hardware, software, and applications. Provide step-by-step guidance to ensure users can effectively utilize and navigate technical systems.
- Collaborate with other technical teams, such as development or engineering, to escalate and resolve complex issues that require specialized expertise. Provide clear and detailed information to facilitate smooth communication between support and development teams.
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SHL Recruitment 2024 – Skills Required
- A strong foundation in technical knowledge related to hardware, software, networks, and systems is essential. Technical Support Specialists should be familiar with troubleshooting tools and have the ability to quickly understand and address a wide range of technical issues.
- Excellent communication skills, both verbal and written, are crucial. Technical Support Specialists need to convey technical information in a clear and understandable manner to users with varying levels of technical expertise. Active listening is also essential for understanding user issues.
- Effective problem-solving skills are critical for diagnosing technical issues, identifying root causes, and implementing solutions. Technical Support Specialists should be adept at troubleshooting and have a systematic approach to problem resolution.
- A customer-centric mindset is essential for providing exceptional support. Technical Support Specialists should be patient, empathetic, and focused on delivering a positive customer experience, even in challenging situations.
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HOW TO APPLY FOR SHL Recruitment 2024?
To apply for the SHL Recruitment 2024– interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to SHL Recruitment 2024 company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Role – Technical Support Specialist (Gurgaon Location)
SHL Recruitment 2024 – Frequently Asked Question ?
What is the SHL selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 4LPA – 6LPA for the this role.
Which type of company is SHL?
SHL Group Limited provides talent management services.
Who is the CEO of SHL?
Who founded SHL?
Peter Francis Saville
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The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.