SITEL WALK IN – INTERVIEW TECHNICAL/CUSTOMER SUPPORT (VOICE/NON VOICE) INTERNATIONAL PROCESS – ANY GRADUATE / POST GRADUATE / UNDER GRADUATE
Overview
Sitel walkin Interview for Technical/Customer Support (Voice/Non Voice) International process. Any Graduate / Post Graduate / Under Graduate can apply for Hyderabad .Candidate with 0-3 Years of Experience can apply for the role .
The complete details of this jobs are as follows :
- Company – Sitel
- Role – Technical/Customer Support (Voice/Non Voice) International process
- Qualification – Any Graduate / Post Graduate / Under Graduate
- Experience – 0-3 Years
- Location – Hyderabad
ABOUT COMPANY
Sitel Group is a privately owned contact center company headquartered in Miami, Florida. It provides outsourced sales, technical support, customer service, and other business processes for large companies. The company has 160,000 employees and $1.7 billion in revenue.
WHAT YOU WILL BE DOING AS TECHNICAL/CUSTOMER SUPPORT (VOICE/NON VOICE) INTERNATIONAL PROCESS FOR HYDERABAD LOCATION
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
QUALIFICATION/ SKILLS REQUIRED FOR THE JOB
- Any Under Graduate /Graduate/ Post Graduates are eligible to apply
- Any fresher & Experience with contact center or BPO
- Should have Excellent communication skills ( Written & Verbal )
- Decent knowledge on internet concepts and computers
- Flexible to work in any shifts & Week
- Should be flexible to work from Office
- Salary – As per the market standards
- Two way transportation provided
- Looking for Immediate Joiners
