SoftwareOne off Campus Recruitment 2024 hiring as Wintel Engineer Roles. Bachelors or Masters in Computer Science Candidates can apply for the post.
Table of Contents
SoftwareOne off Campus Recruitment 2024 – Overview
- Company – SoftwareOne
- Role – Wintel Engineer
- Qualification – Bachelors or Masters in Computer Science
- Experience – 0-2
- Location – Gurgaon
- Salary- 3LPA – 5LPA
SoftwareOne off Campus Recruitment 2024 – ABOUT COMPANY
SoftwareONE is a global software and cloud technology solutions provider. The company, founded in 1985 and headquartered in Switzerland, operates in various countries, serving businesses of all sizes. SoftwareONE specializes in helping organizations optimize their software portfolio, reduce costs, and manage their software assets efficiently.
The company’s services include software licensing, software asset management (SAM), and technology consulting. SoftwareONE assists clients in navigating the complex landscape of software licensing agreements, ensuring compliance, and maximizing the value of their software investments. Additionally, the company provides expertise in cloud solutions, helping clients migrate to and optimize their usage of cloud platforms.
SoftwareONE has established partnerships with major software publishers and cloud service providers, allowing them to offer a broad range of solutions to their clients. The company’s approach is customer-centric, focusing on understanding the unique needs of each client and delivering tailored solutions to help them achieve their business objectives.
SoftwareOne off Campus Recruitment 2024 – Wintel Engineer Responsibilities
- As part of the Global Delivery Team, you will be responsible to ensuring that incidents and service requests are fulfilled against relevant service level agreements and importantly customer expectations.
- You will need to work with the customer representative to ensure you have all the relevant information available to resolve the incident or fulfil the service request.
- You will be an experienced and motivated Multi-Vendor Premier Support Associate, ideally with 6 months to 1 years of relevant experience in a customer facing support function who possess a unique balance of technical depth and strong interpersonal skills.
- Working as part of an integrated team as an Associate you will be given the tickets based on your experience level.
- Should issues arise in a ticket and you need assistance you can request that from a more experience consultant and they will assist you. You may also be required to raise an incident ticket with Microsoft under our Premier Support arrangement with the approval of the Incident Manager / Lead Support Engineer.
- You will be expected to widen and deepen your areas of expertise across all the Microsoft’s market adopted technologies (On-premises and Cloud) ecosystem working through your agreed personal development plan in conjunction with line management and functional leadership.
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SoftwareOne off Campus Recruitment 2024 – Skills Required
- Serve as the single point of contact for customers related to on-premises Support issues.
- Apply advanced troubleshooting techniques to provide unique solutions to our customers’ individual needs.
- Learn and use groundbreaking technologies
- Leverage your customer support experience to provide feedback to internal Cloud Support teams on how to improve our services.
- Interact with leading technologists around the world.
- Drive customer communication during critical events.
- Experience and desire to work in a multicultural team and environment.
- Drive projects that improve support-related processes and our customers’ technical support experience.
- Good oral and written communication skills in the desired language(s).
- Acceptance of the ticket after the manufacturer has been involved (the ticket is assigned via ServiceNOW)
- Contribute to knowledge sharing within a community (e.g. team, practice, or project).
- Monitoring the central helpdesk inbox for new e-mails from the manufacturer regarding the respective ticket
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HOW TO APPLY FOR SoftwareOne off Campus Recruitment 2023 ?
To apply for the SoftwareOne off Campus Recruitment 2023 – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to SoftwareOne off Campus Recruitment 2023 company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Role – Wintel Engineer (Gurgaon Location)
SoftwareOne off Campus Recruitment 2024 – Frequently Asked Question ?
What is the SoftwareOne selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3LPA – 5LPA for the this role.
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The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.