Startek Mega Work From Home Walk in Drive 2023 for Customer Care Executive Roles . Any Graduate candidate can apply for the post.
Table of Contents
Startek Mega Work From Home Walk in Drive 2023 -Overview
- Company – Startek Work From Home (Walk in)
- Role – Customer Care Executive
- Qualification – Any Graduate
- Experience – 0 – 1 years
- Location – Hiring office located in Lucknow, Uttar Pradesh
- Salary – 2LPA -2.5LPA
ABOUT Startek COMPANY
Startek is a global customer engagement and business process outsourcing company. Founded in 1998 and headquartered in Colorado, USA, Startek offers a range of customer experience management solutions to businesses across various industries. With a strong presence in the customer service industry, the company specializes in providing services such as customer care, technical support, sales, and back-office support to help organizations enhance customer satisfaction and operational efficiency. Startek leverages technology, analytics, and a skilled workforce to deliver tailored solutions that meet the evolving needs of its clients in today’s competitive business environment. Please note that there may have been developments or changes in the company’s status or offerings since my last update in September 2021.
Startek Mega Work From Home Walk in Drive 2023 – Customer Care Executive Responsibilities
- Customer Support: Providing exceptional customer service by addressing inquiries, resolving issues, and offering solutions to customers via various communication channels such as phone, email, chat, or social media.
- Information and Assistance: Offering accurate and up-to-date information about products or services, assisting with order processing, billing inquiries, and providing guidance on using products effectively.
- Issue Resolution: Investigating and resolving customer complaints or concerns promptly and efficiently, aiming for high customer satisfaction and problem resolution rates.
- Documentation: Maintaining detailed records of customer interactions, including notes on inquiries, complaints, and resolutions, to ensure a seamless and consistent customer experience.
- Product Knowledge: Continuously updating knowledge of company products, policies, and procedures to provide customers with accurate information and advice.
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Startek Mega Work From Home Walk in Drive 2023 -Skills Required
- Communication Skills: Excellent verbal and written communication skills to interact effectively with customers and convey information clearly and professionally.
- Empathy: The ability to understand and empathize with customer concerns and needs, and to provide personalized support and solutions.
- Problem-Solving: Strong problem-solving skills to identify issues, analyze situations, and find appropriate solutions or escalate them to higher authorities when necessary.
- Patience and Calmness: The capacity to remain patient and composed, even in challenging or high-stress situations, to ensure a positive customer experience.
- Multitasking: Effective multitasking skills to handle multiple customer inquiries or issues simultaneously while maintaining accuracy and efficiency.
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HOW TO APPLY FOR THE Startek Mega Work From Home Walk in Drive 2023 ?
To apply for the Startek Mega Work From Home Walk in Drive 2023 Candidate need to walk in to the Venue that is given below.
FOR Hiring office located in Lucknow, Uttar Pradesh LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
|Role :||Customer Care Executive|
|Experience||0 – 1 years|
|Contact||Arpit Singh ( 9506037396|
|Date :||9th November – 18th November|
|Time :||9.30 AM – 5.30 PM|
|Address :||Startek- A5,SECTOR 3 Noida, Near sector 16 metro station|
Startek Mega Work From Home Walk in Drive 2023– Frequently Asked Question?
What is the Startek WORK FROM HOME walk-in selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 2LPA -2.5LPA for the this role.
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The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information