SUTHERLAND IS HIRING CUSTOMER SERVICE EXECUTIVE – INTERNATIONAL VOICE PROCESS – UNDER GRADUATE / ANY GRADUATE – WALK IN INTERVIEW
Overview
Sutherland Walk In Interview for Customer Service Executive – International Voice Process For Hyderabad Location. Under Graduate / Any graduate can apply for the post.Also candidate having 0-3 yrs experience can apply
The complete details of this jobs are as follows:
- Company – Sutherland
- Role – Customer Service Executive – International Voice Process
- Qualification – Under Graduate / Any graduate
- Experience – 0-3 years
- Location – Hyderabad
ABOUT COMPANY
Sutherland is a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of diversity of thought, experience and background. We celebrate our diversity and embrace it whole-heartedly. Sutherland is an equal opportunity employer. We promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of One Sutherland Team, Playing to Win.
WHAT WILL YOU BE DOING AS CUSTOMER SERVICE EXECUTIVE – INTERNATIONAL VOICE PROCESS FOR HYDERABAD LOCATION
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
