Sutherland WALK IN Drive For AR calling Roles. Any Graduate Candidates can apply for the post.
Table of Contents
Sutherland WALK IN Drive – Overview
- Company – Sutherland WALK IN
- Roles – AR calling
- Qualification – Any Graduate
- Location – Hyderabad
- Work Experience – Fresher
- Salary – 1.75-2.5lpa
ABOUT Sutherland COMPANY
Sutherland is a global business process outsourcing (BPO) and technology services company headquartered in Rochester, New York, with a presence in over 40 countries. Established in 1986, the company has evolved into a prominent player in the outsourcing and technology solutions industry. Sutherland provides a wide range of services to clients across various sectors, including technology, healthcare, financial services, and retail, assisting organizations in streamlining their operations, improving customer experiences, and enhancing efficiency.
Sutherland’s primary areas of expertise include customer service, technical support, healthcare solutions, finance and accounting services, and digital transformation. The company focuses on using technology and data analytics to offer innovative solutions that help clients optimize their processes and achieve better results. Sutherland’s services are designed to address the unique needs of each industry and support businesses in delivering high-quality services to their customers.
A distinguishing feature of Sutherland is its commitment to maintaining a global presence with a strong emphasis on localization. The company has delivery centers and offices worldwide, allowing it to provide services that are culturally and geographically aligned with its clients’ requirements. This global reach, combined with its ongoing investment in technology, makes Sutherland a valued partner for businesses looking to stay competitive and agile in the ever-evolving business landscape.
Sutherland’s focus on innovation, technology, and a customer-centric approach has cemented its reputation as a trusted partner for companies across different industries. Its dedication to improving operational processes and enhancing the customer experience positions it as a significant player in the BPO and technology services sector, helping clients adapt to the rapidly changing business environment.
Sutherland WALK IN Drive – Roles & Responsibilities For AR calling
- Payment Collection: Contacting customers to collect outstanding payments, ensuring adherence to payment terms and schedules, and maintaining a professional and courteous approach throughout the collection process.
- Invoice Query Resolution: Addressing customer inquiries and concerns related to invoices, providing timely and accurate information to resolve any billing discrepancies or issues.
- Record Keeping: Maintaining detailed and accurate records of all customer interactions, payments, and communications, ensuring comprehensive documentation for future reference and auditing purposes.
- Customer Relationship Management: Building and maintaining positive relationships with customers through effective communication and a customer-centric approach, fostering trust and cooperation in the payment collection process.
- Reporting: Generating regular reports on collection activities, outstanding payments, and customer payment trends, providing valuable insights for the Accounts Receivable team and contributing to the development of effective collection strategies.
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Sutherland WALK IN Drive – Skills Required For AR calling
- Effective Communication: Strong verbal communication skills to engage with customers professionally, convey payment information clearly, and resolve any concerns or disputes with diplomacy.
- Negotiation Abilities: Proficiency in negotiation techniques to discuss payment plans, deadlines, and settlements with customers, aiming to reach mutually acceptable terms while maintaining a positive relationship.
- Empathy and Patience: The ability to demonstrate empathy and patience while dealing with customers, especially when addressing overdue payments or resolving payment-related issues, ensuring a positive customer experience.
- Attention to Detail: Meticulous attention to detail to accurately document and record customer interactions, payment details, and any relevant information, ensuring precision and clarity in all communication.
- Problem-Solving: Strong problem-solving skills to address customer concerns and navigate challenging payment situations, finding effective solutions and alternatives to facilitate successful payment collection and resolution.
HOW TO APPLY FOR Sutherland WALK IN Drive?
To apply for the Sutherland WALK IN Drive Interview Candidate need to walk in to the Venue that is given below.
FOR Hyderabad LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
|Contact no.||Contact – Thrinath Sai ( 7893650834 )|
|Date||7th November – 16th November|
|Time||, 1.00 PM – 4.00 PM|
|walk-in Address:||Address : Survey No. 201, Ltd 99LH, Lanco Hills Technology Park, Lanco Hills Private Rd, Sai Vaibhav Layout, Hyderabad, Telangana 50008. Contact Number : 8187007963|
|Email id :||[email protected]|
Sutherland WALK IN Drive – Frequently Asked Question?
What is Sutherland WALK IN Selection Process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for freshers?
The average of 1.75-2.5lpa is based on the reports of Glassdoor and Ambition Box.