TECH MAHINDRA IS HIRING CUSTOMER CARE ASSOCIATE – UNDER GRADUATE / ANY GRADUATE – WORK FROM HOME

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TECH MAHINDRA IS HIRING CUSTOMER CARE ASSOCIATE – UNDER GRADUATE / ANY GRADUATE – WORK FROM HOME

Overview

Tech Mahindra is hiring Customer Care Associate. Under Graduate / Any graduate can apply for Noida, Kolkata, New Delhi, Hyderabad/Secunderabad, Pune, Jamshedpur, Bangalore/Bengaluru, Delhi / NCR, Mumbai .Candidate with 0-2 Years of Experience can apply for the role .

The complete details of this jobs are as follows :

  • Company – Tech Mahindra
  • Role – Customer Care Associate
  • Qualification – Under Graduate / Any graduate
  • Experience – 0-2 Years
  • Location – Noida, Kolkata, New Delhi, Hyderabad/Secunderabad, Pune, Jamshedpur, Bangalore/Bengaluru, Delhi / NCR, Mumbai

ABOUT COMPANY

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Tech Mahindra offers innovative and customer-centric digital experiences, enabling enterprises, associates and the society to Rise. We are a USD 6 billion organization with 163,000+ professionals across 90 countries helping 1279 global customers, including Fortune 500 companies.

WHAT YOU WILL BE DOING AS CUSTOMER CARE ASSOCIATE FOR NOIDA, KOLKATA, NEW DELHI, HYDERABAD/SECUNDERABAD, PUNE, JAMSHEDPUR, BANGALORE/BENGALURU, DELHI / NCR, MUMBAI LOCATION

  • Overseeing the customer service process.
  • Resolving customer complaints brought to your attention.
  • Creating policies and procedures.
  • Planning the training and standardization of service delivery.
  • Selecting and hiring new staff.
  • Monitoring the work of individual representatives and of the team.
  • Conducting quality assurance surveys with customers and providing feedback to the staff.
  • Possessing excellent product knowledge to enhance customer support.

QUALIFICATION/ SKILLS REQUIRED FOR THE JOB

  • Basic Knowledge of computer.
  • Excellent communication skills required (Verbal & written).
  • Graduate and Undergraduate both can apply.
  • Fresher and Experience both can apply.
  • Should be aware about customer handling.

INTERESTED CANDIDATES CAN SEND YOUR CV TO THE FOLLOWING NUMBER / EMAIL ADDRESS :

Name – Ajita Shukla

Contact – 6395639357

Email [email protected]