TECH MAHINDRA WALK IN – INTERVIEW CUSTOMER CARE SPECIALIST – UNDER GRADUATE
Tech Mahindra walkin Interview for Customer Care Specialist. Under Graduate can apply for Noida .Candidate with 0-5 Years of Experience can apply for the role .
The complete details of this jobs are as follows :
- Company – Tech Mahindra
- Role – Customer Care Specialist
- Qualification – Under Graduate
- Experience – 0-5 Years
- Location – Noida
Tech Mahindra offers innovative and customer-centric digital experiences, enabling enterprises, associates and the society to Rise. We are a USD 6 billion organization with 163,000+ professionals across 90 countries helping 1279 global customers, including Fortune 500 companies.
WHAT YOU WILL BE DOING AS CUSTOMER CARE SPECIALIST FOR NOIDA LOCATION
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
QUALIFICATION/ SKILLS REQUIRED FOR THE JOB
- Any Under Graduate are eligible to apply
- Any fresher & Experience with contact center or BPO
- Should have Excellent communication skills ( Written & Verbal )
- Decent knowledge on internet concepts and computers
- Flexible to work in any shifts & Week
- Should be flexible to work from Office
- Salary – As per the market standards
- Two way transportation provided
- Looking for Immediate Joiners