TECH MAHINDRA WALK IN – INTERVIEW – VOICE PROCESS – GRADUATE/ UNDER GRADUATE
Overview
Tech Mahindra walkin Interview for Voice Process. Graduate/Under Graduate can apply for Noida and Hyderabad Location.Candidate with 0-4 Years of Experience can apply for the role .
The complete details of this jobs are as follows :
- Company – Tech Mahindra
- Role – Voice Process
- Qualification – Graduate/Under Graduate
- Experience – 0-4 Years
- Location – Noida / Hyderabad
ABOUT COMPANY
Tech Mahindra offers innovative and customer-centric digital experiences, enabling enterprises, associates and the society to Rise. We are a USD 6 billion organization with 163,000+ professionals across 90 countries helping 1279 global customers, including Fortune 500 companies.
WHAT YOU WILL BE DOING AS VOICE PROCESS FOR NOIDA / HYDERABAD LOCATION
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Attend to customer calls.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
QUALIFICATION/ SKILLS REQUIRED FOR THE JOB
Graduate / Under Graduate are eligible to apply
Should have Excellent communication skills ( Written & Verbal )
Decent knowledge on internet concepts and computers
Flexible to work in any shifts & Week
Should be flexible to work from Office
Looking for Immediate Joiners
