Teleperformance Careers Work from Home Hiring As VOICE PROCESS Role.12th pass Candidates can apply for the post.
Table of Contents
Teleperformance Careers Work from Home– Overview
- Company – Teleperformance Work from Home
- Role –VOICE PROCESS
- Qualification – 12th pass
- Experience –0-2
- Location – Remote(Hiring office located in Mohali,Punjab)
- Salary –2-2.25 lpa
Teleperformance Careers Work from Home– ABOUT COMPANY
Teleperformance is a global leader in providing outsourced customer experience management services and solutions. Founded in 1978 in France, the company has grown into one of the largest and most reputable customer service outsourcing firms in the world. With a presence in over 80 countries and employing thousands of customer service professionals, Teleperformance operates a vast network of contact centers that cater to the needs of clients across various industries.
The company offers a wide range of customer experience management services, including customer support, technical support, sales and telemarketing, back-office support, and more. Teleperformance leverages cutting-edge technologies and best practices to deliver high-quality, multichannel customer support solutions to its clients, helping them enhance customer satisfaction and loyalty.
Teleperformance Careers Work from Home–VOICE PROCESS Responsibilities
- Customer Support: Providing excellent customer service by addressing customer inquiries, issues, and concerns promptly and professionally. This may involve assisting with product or service-related questions, order inquiries, troubleshooting technical issues, and resolving complaints.
- Inbound and Outbound Calls: Handling inbound calls from customers who initiate contact with the company for assistance or information. In some cases, the role may also involve making outbound calls to follow up on customer inquiries, conduct surveys, or inform customers about new products or services.
- Active Listening: Actively listening to customers to understand their needs and concerns accurately. Effective listening is crucial for identifying the root cause of issues and providing appropriate solutions.
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Teleperformance Careers Work from Home – Skills Required
- Communication Skills: Strong verbal communication skills are vital for clear and effective interaction with customers. Being articulate, using appropriate language, and conveying information clearly are crucial in ensuring customers understand the solutions provided.
- Active Listening: Active listening involves fully concentrating, understanding, responding, and remembering what customers are saying. It helps in comprehending customer needs, concerns, and emotions accurately.
- Empathy: Demonstrating empathy and understanding towards customers’ issues and emotions is essential for building rapport and trust. Empathetic responses can turn challenging situations into positive experiences for customers.
- Problem-Solving Skills: Quick and effective problem-solving abilities are essential for analyzing customer issues and providing appropriate solutions promptly. This may involve collaboration with other teams or higher authorities to resolve complex problems.
- Patience: Dealing with a diverse range of customers, some of whom may be upset or frustrated, requires a high level of patience and composure to maintain professionalism and handle difficult situations calmly.
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HOW TO APPLY FOR Teleperformance Careers Work from Home 2023?
To apply for the Teleperformance Careers Work from Home – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to Teleperformance Careers Work from Home company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
FOR REMOTE(Hiring office located in Mohali,Punjab ) LOCATION INTERESTED CANDIDATES CAN SHARE THEIR RESUME IN THE GIVEN MAIL-ID BELOW
|Contact no.||Varun Kumar Singh-9870630995 /Vivesh Shakya- 7017414257|
|LOCATION||REMOTE(Hiring office located in Mohali,Punjab )|
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Teleperformance Careers Work from Home – Frequently Asked Question ?
What is the Teleperformance Careers Work from Home selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 2-2.25 lpa for the this role.
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The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.