Teleperformance Mega off campus Drive 2023 for Multiple Roles. Any Graduate candidates can apply for these post.
Table of Contents
Teleperformance Mega off campus Drive – Overview
- Company – Teleperformance
- Role –Digital Relationship Executives/Technical Support Executive/Sr. Customer Service Associate
- Qualification – Any Graduate
- Experience – 0-3 Years
- Location – Gurgaon/Thane/Bangalore
- Salary – 3-5 LPA
ABOUT Teleperformance COMPANY
Teleperformance is a global leader in outsourced customer experience management and contact center solutions. Founded in 1978, the company operates in over 80 countries and has a vast network of customer engagement centers, employing thousands of customer service professionals worldwide. Teleperformance offers a wide range of services, including customer support, technical support, sales, and back-office processes, to businesses across various industries. With a focus on innovation, technology, and a commitment to delivering exceptional customer experiences, Teleperformance has established itself as a trusted partner for organizations seeking to enhance their customer interactions and streamline their operations.
Teleperformance Mega off campus Drive – Roles & Responsibilities For Digital Relationship Executives
- Relationship Management – To develop and strengthen customer relationships through effective relationship management in accordance with the business goals
- Client Outreach – Manage the portfolio through client outreach and continuous monitoring of client relationship including product, portfolio and banking needs
- Customer Service and Sales – Up selling, cross-selling, providing regular market information and updates to the customers. Extremely efficient servicing of requests to create a superior customer experience. Act as the Single Point of Contact for customer’s Banking Requirements
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Teleperformance Mega off campus Drive – Roles & Responsibilities For Technical Support Executive
- Customer Support: Providing timely and effective support to customers via various communication channels, including phone, email, or chat, and addressing their technical inquiries, concerns, and issues.
- Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or other products, and providing step-by-step guidance to customers to help them resolve their problems.
- Issue Escalation: Escalating complex technical issues to the appropriate internal teams, such as the technical support team or the product development team, and ensuring that issues are resolved promptly and efficiently.
- Documentation: Maintaining accurate and detailed records of customer interactions, technical issues, and solutions provided in the company’s database or ticketing system for future reference and analysis.
Teleperformance Mega off campus Drive – Skills Required
- Ability to understand the customer problem and provide solution or information as per company policies and process
- Ability to compose grammatically correct, concise, and accurate paragraph/essay/letter
- Good understanding of etiquette for written communication (both email and chat)
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HOW TO APPLY FOR Teleperformance Mega off campus Drive 2023 ?
To apply for the Teleperformance Mega off campus Drive – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to Teleperformance company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Digital Relationship Executives – Gurgaon
Technical Support Executive/Sr. Executive-Thane,Mumbai
Sr. Customer Service Associate-Bangalore
Teleperformance Mega off campus Drive 2023 – Frequently Asked Question?
What is the Teleperformance selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3-5 LPA for the this role.
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The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.