Tide Careers, Work from Home for Customer Service Associate/ Customer Support Team Lead . Any graduate Candidates can apply fore the post.
Table of Contents
Tide Careers, Work from Home – OverView
- Company – Tide Work From HOME
- Roles – Customer Service Associate/ Customer Support Team Lead
- Qualifications – Any graduate
- Location – Hyderabad, Remote/ Delhi NCR, Remote
- Work Experience – 0-3
- Salary – 4lpa-5lpa
Tide Careers, Work from Home – ABOUT COMPANY
Tide is a brand of laundry detergent and related cleaning products that has been in existence for several decades. It is widely recognized for its effectiveness in removing tough stains and providing a deep clean for clothes. Tide offers a range of detergent options, including liquid, powder, and single-dose pods, catering to different consumer preferences. The brand has also expanded its product line to include stain removers, fabric softeners, and other laundry care items. Tide’s innovative formulas and advanced technology have made it a trusted choice among households worldwide, known for delivering exceptional results and maintaining the quality of garments.
Tide Careers, Work from Home – Customer Service Associate Responsibilities
- Identify pain points and address their needs & requirements within the scope of what Tide can deliver or fast track admin/requests for members where possible
- Become a brand advocate for Tide by working closely with the other Plus/Pro team members in optimising & developing the proposition of the plan
- Aim at building and maintaining relationships with our Plus/Pro members by giving them first-rate service
Tide Careers, Work from Home – Customer Support Team Lead Responsibilities
- Managing the agents and all aspects related to that task – assisting them with difficult cases and providing guidance where necessary.
- Assigning tasks including daily organisation of the workload.
- Mentoring employees, monitoring their progress, goals, and removing blockers that prevent them from performing well. Providing guidance and support to agents with their long-term career journey at Tide.
- Reporting, analysing data, spotting patterns, improving processes and work practices.
- Creating schedules, organising and planning.
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Tide Careers, Work from Home – Skills Required
- Excellent communication skills: Strong verbal and written communication skills are essential for effectively interacting with customers and conveying information clearly and professionally.
- Customer focus: A customer-centric approach is crucial to understanding and meeting customer needs, providing exceptional service, and ensuring customer satisfaction.
- Problem-solving skills: The ability to analyze customer issues, identify root causes, and propose effective solutions is important in resolving customer inquiries and addressing concerns.
- Empathy and patience: Being able to empathize with customers and demonstrate patience in handling their concerns or complaints is important for building positive customer relationships and diffusing potentially challenging situations.
- Time management and organization: Effective time management and organizational skills are necessary for handling multiple customer inquiries simultaneously, prioritizing tasks, and meeting deadlines.
HOW TO APPLY FOR Tide Careers, Work from Home ?
To apply for the Tide Careers, Work from Home interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to the company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
ROLE- Customer Service Associate – Remote hiring office Hyderabad Location
ROLE- Customer Support Team Lead – Remote hiring office Delhi NCR Location
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Tide Careers, Work from Home – Frequently Asked Question ?
What is the Tide selection process?
The selection process will be based on a Written test followed by Technical and Hr interviews.
What is the Tide salary for freshers?
The average of 4lpa-5lpa is based on the reports of Glass door and Ambition Box.
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The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.