AMAZON IS HIRING CUSTOMER SERVICE ASSOCIATE/ DIGITAL CONTENT ASSOCIATE/ SALES ASSOCIATE – ANY GRADUATE / MBA
Amazon is hiring Customer Service Associate/Digital Content Associate/Sales Associate for Bangalore/ Chennai/ Ahmedabad Location . Candidates with 0-4 years of experience can apply for the post .
The complete details of this jobs are as follows:
- Company – Amazon
- Role – Customer Service Associate/ Digital Content Associate / Sales Associate
- Qualification – Any Graduate/ MBA
- Experience – 0-4 years
- Location – Bangalore/ Chennai/ Ahmedabad
Amazon.com is an American multinational technology company focusing on e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence. It has been referred to as “one of the most influential economic and cultural forces in the world”, and is one of the world’s most valuable brands. It is one of the Big Five American information technology companies, alongside Alphabet, Apple, Meta, and Microsoft. by Omnicom Group in 1997, becoming part of the Diversified Agency Services division. The company was founded in 1946 by Alfred Fleishman and Robert E. Hillard.
WHAT WILL YOU BE DOING AS DIGITAL CONTENT ASSOCIATE – CHENNAI
- The primary responsibility of the role is to perform analysis, quality checks on digital content of the e-book and to identify errors as well as validating errors reported by various systems and customers.
- The associate needs to have maturity and ability to review explicit adult content from a clinical perspective. This includes nudity and strong language.
- The role will require the candidate to quickly understand the e-book content quality standards, operation workflow tools and other supporting tools.
- Associate needs to continuously adapt to and learn the new features of various tools and systems and improve on their acumen to identify and report the errors.
- Associate has to follow SOP to catch errors in the content.
- Associate needs to perform content quality checks to qualify the customer experience for content viewing and Kindle device usage.
- Associate will need to use software tools for quality audit, content editing and data capture.
- The employee will be an individual contributor for this role.
- In addition the associate must be able to pay close attention to minute details, have good communication skills, and a professional demeanor.
- Associate should be a team player and come up with improvement ideas to improve the process.
WHAT WILL YOU BE DOING AS CUSTOMER SERVICE ASSOCIATE – BANGALORE
- This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems.
- Associates communicate with customers primarily through mail, chat and phone, can be hired for any skill set as per the requirement and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.
- Excellent documentation skills
- Good comprehension skills – ability to clearly understand and state the issues customers present
- Ability to concentrate – follow customers issues without distraction to resolution
- Demonstrates an ability to learn in various media
- Ability to successfully adapt to changes in the work environment
WHAT YOU WILL BE DOING AS SALES ASSOCIATE – AHMEDABAD
- Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.
- Operating cash registers, managing financial transactions, and balancing drawers.
- Achieving established goals.
- Directing customers to merchandise within the store.
- Increasing in store sales.
- Superior product knowledge.
- Maintaining an orderly appearance throughout the sales floor.
- Introducing promotions and opportunities to customers.
- Cross-selling products to increase purchase amounts.
CLICK BELOW TO APPLY FOR DIGITAL CONTENT ASSOCIATE – CHENNAI
CLICK BELOW TO APPLY FOR CUSTOMER SERVICE ASSOCIATE – BANGALORE
CLICK BELOW TO APPLY FOR SALES ASSOCIATE – AHMEDABAD
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organisation. We do not provide any Recruitment guarantee.Recuitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.