Big basket Mega Walk in Drive 2023 for Customer Service Voice & Non Voice Process/ Buyer FMCG/ Inventory Controller Role. 12th/10th + Diploma (3 Years) Any graduate candidates can apply for the post.
Table of Contents
Big basket Mega Walk in Drive – Overview
- Company – Big basket Walkin
- Roles – Customer Service Voice & Non Voice Process/ Buyer FMCG/ Inventory Controller
- Qualification – 12th/10th + Diploma (3 Years) Any graduate
- Location – Bangalore/kolkata/ Ranchi
- Work Experience – 0-4
- Salary – 2.25-3 Lacs P.A.
ABOUT Big basket COMPANY
Big Basket is a prominent online grocery delivery platform offering a wide range of fresh produce, groceries, household essentials, and more. With a focus on convenience and quality, Big Basket provides customers with a seamless shopping experience from the comfort of their homes. Through its user-friendly website and mobile app, customers can browse a vast selection of products, place orders, and have items delivered to their doorstep. Known for its efficient delivery services and commitment to freshness, Big Basket has become a trusted choice for individuals and families seeking a convenient way to shop for daily necessities.
Big basket Mega Walk in Drive – Roles & Responsibilities For Customer Service Voice & Non Voice Process
- Inbound Calls: Handle incoming customer calls, addressing inquiries, resolving issues, and providing information about products, services, or policies.
- Issue Resolution: Listen to customer concerns, troubleshoot problems, and offer effective solutions in a professional and empathetic manner.
- Customer Assistance: Provide assistance with order placement, tracking, cancellations, refunds, and any other customer-related inquiries.
- Upselling/Cross-Selling: Identify opportunities to suggest additional products or services that align with the customer’s needs and preferences.
- Problem-Solving: Analyze situations, assess customer needs, and offer appropriate solutions, often collaborating with other departments if necessary.
Big basket Mega Walk in Drive – Roles & Responsibilities For Inventory Controller
- Inventory Monitoring: Regularly monitor inventory levels, including raw materials, finished products, and supplies, to ensure they align with demand and sales projections.
- Stock Replenishment: Determine optimal reorder points and quantities to maintain adequate stock levels while avoiding overstocking or stockouts.
- Order Placement: Initiate purchase orders or production orders based on inventory needs, considering lead times and supplier capabilities.
- Receiving and Inspection: Oversee the receiving process, verify incoming shipments against purchase orders, and inspect items for quality and accuracy.
- Data Accuracy: Maintain accurate records of inventory transactions, including receipts, movements, adjustments, and sales.
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Big basket Mega Walk in Drive – Skills Required
- Clear Communication: Articulate spoken communication to convey information and solutions effectively over the phone.
- Active Listening: Pay attention to customer concerns, showing empathy and understanding.
- Empathy: Understand and relate to customer emotions, demonstrating genuine concern.
- Quick Thinking: Make informed decisions and provide solutions on the spot.
- Patience: Remain composed and patient, even in challenging customer interactions.
HOW TO APPLY FOR Big basket Mega Walk in Drive?
To apply for the Big basket Mega Walk in Drive Interview Candidate need to walk in to the Venue that is given below.
FOR Bangalore LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
|Role||Customer Service Voice & Non Voice Process|
|Experience||0 – 4 years|
|Date||28 August – 6th September|
|Time||10.30 AM – 3.00 PM|
|walk-in Address:||224 (old# 80/3), Ranka Junction, 4th Floor, Old Madras Road, Tin Factory, KR Puram, Bangalore – 560016.|
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Role- Buyer FMCG (Kolkata Location)
Role -Inventory Controller (Ranchi Location)
|Click Here to Download Previous Year Placement Exam Questions Papers for TCS, Infosys, Wipro, Cognizant and more along with detailed solution.|
Big basket Mega Walk in Drive – Frequently Asked Question?
What is Big basket Selection Process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for freshers?
The average of 2.25-3 Lacs P.A. is based on the reports of Glassdoor and Ambition Box.
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The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.