Walk-in Drive at Claim Genius For Executive – Customer Service role. Any Graduate candidate can apply for the post.
Table of Contents
Walk-in Drive at Claim Genius-Overview
- Company – Claim Genius walkin
- Role – Executive – Customer Service
- Qualification – Any Graduate
- Experience – 0-1
- Location – Pune
- Salary – 3LPA – 4LPA
Walk-in Drive at Claim Genius-ABOUT COMPANY
Claim Genius Inc is one of the leading artificial intelligence claims organizations. Based in New Jersey, USA, we have development center’s and offices in Nagpur, Hyderabad, and Pune. We provide auto insurance by innovating the use of AI. Because we want you to focus only on the crucial tasks, it is our goal that our AI handles all the complexities.
Our aim is to provide touchless claims for carriers. Using Claim Geniuss patent-pending image analysis and predictive analytics tools, carriers can provide instant damage estimates (GeniusPREINSPECT) and rapid claims processing (GeniusCLAIM). We offer to reduce claims processing time, increase carrier profitability, and revolutionize the claims experience.
Our expertise is in skillfully coupling AI and claims processing. By integrating AI in all the right places, we make claims processing, damage assessment, and recycling a smooth experience.
Walk-in Drive at Claim Genius- Executive – Customer Service Responsibilities
- Manage incoming calls and emails on toll free and support email address
- Provide level-1 email & phone support to customers during applicable support hours
- Provide basic issue validation and escalation to Triage Management team
- Ensure the accurate tracking of all issues
- Assist with client communication
- Log tickets with proper customer verbatims and provide detailed information to the help desk manager for further escalation
- Individual ticket SLA management with regular communication to customer in case issue has been delayed for resolution.
- Documentation management along with tracking of User IDs
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Walk-in Drive at Claim Genius-Skills Required
- Effective Communication: Excellent verbal and written communication skills to interact with customers clearly, empathetically, and professionally across various communication channels.
- Empathy and Patience: Ability to understand customers’ concerns, show empathy, and remain patient even in challenging situations.
- Active Listening: Skill to actively listen to customers, understand their needs, and provide relevant solutions or assistance.
- Problem-Solving: Capability to analyze issues, identify root causes, and offer effective solutions that address customers’ concerns.
- Customer-Centric Approach: Dedication to putting the customer’s needs first and striving to provide exceptional service.
- Product/Service Knowledge: In-depth understanding of the company’s products or services to provide accurate information and address customer inquiries.
- Time Management: Efficiently manage interactions and prioritize tasks to ensure timely responses to customer inquiries and concerns.
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HOW TO APPLY FOR THE Claim Genius WALK-IN INTERVIEW?
To apply for the Claim Genius walk -in Interview Candidate need to walk in to the Venue that is given below.
FOR pune LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
|Role||Executive – Customer Service|
|Contact no.||Amit Prayagi ( 9960877222 )|
|Time||10.30 AM – 4.30 PM|
|walk-in Address:||Claim Genius India Pvt. Ltd. UrbanWrk Private Ltd, 6th Floor , Westport Building, Survey no 32/1A/1/30 to 38 & 54, Pan Card Club road, Baner, Pune – 411045|
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Walk-in Drive at Claim Genius– Frequently Asked Question?
What is the Claim Genius walk-in selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3LPA – 4LPA for the this role.
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The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information