Walk-in Drive at Etraveli for Customer Service role. 12 pass candidate can apply for the post.
Table of Contents
Walk-in Drive at Etraveli -Overview
- Company – Etraveli (Walk in)
- Role – Customer Service
- Qualification – 12 pass
- Experience – 1 – 5 years
- Location – Mumbai
- Salary – 3-4.5 Lacs P.A.
Walk-in Drive at Etraveli -ABOUT COMPANY
Etraveli is a leading online travel agency known for its comprehensive travel solutions and seamless booking experiences. With a global presence, Etraveli specializes in providing customers with a wide range of travel options, including flights, hotels, car rentals, and vacation packages, catering to various budgets and preferences. Leveraging advanced technology and a user-friendly interface, the company has established itself as a reliable platform for travelers seeking convenient and cost-effective travel arrangements. Committed to customer satisfaction and innovation, Etraveli continues to redefine the online travel industry by offering personalized services and ensuring a hassle-free journey for its users.
Walk-in Drive at Etraveli – Customer Service Responsibilities
- Effective Communication: Customer service representatives are expected to communicate clearly and professionally with customers, understanding their needs, and providing relevant information in a helpful and courteous manner.
- Problem Resolution: Resolving customer issues and complaints efficiently is a crucial aspect of customer service. This involves active listening, identifying the problem, and finding a satisfactory solution that meets the customer’s needs while adhering to company policies.
- Product Knowledge: A good customer service representative should have in-depth knowledge of the company’s products or services. This allows them to provide accurate information, answer inquiries, and offer guidance to customers seeking assistance.
- Maintaining Customer Satisfaction: Ensuring customer satisfaction and building strong customer relationships are essential responsibilities. This involves following up with customers, seeking feedback, and taking necessary actions to improve the overall customer experience.
- Patience and Empathy: Dealing with a diverse range of customers often requires patience and empathy. Customer service representatives should be able to understand the customer’s perspective, remain composed under pressure, and demonstrate empathy to create a positive and supportive interaction.
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Walk-in Drive at Etraveli -Skills Required
- Communication Skills: Excellent communication skills are fundamental in customer service. This includes the ability to listen actively, express ideas clearly, and convey information in a way that is easily understandable to customers.
- Empathy and Patience: Demonstrating empathy and patience is crucial in understanding customers’ concerns and resolving their issues effectively. This involves acknowledging their emotions, being understanding of their situation, and remaining calm and composed even in challenging or demanding situations.
- Problem-Solving Abilities: Customer service professionals should possess strong problem-solving skills to address various customer inquiries and complaints. This involves the ability to analyze situations, identify root causes of problems, and offer appropriate solutions to ensure customer satisfaction.
- Product Knowledge: Having a deep understanding of the company’s products or services is essential for providing accurate information and guidance to customers. This includes staying updated with product details, features, and any updates or changes that may impact customer interactions.
- Time Management and Efficiency: Effective time management and efficiency are vital in providing timely assistance to customers. Customer service professionals should be able to prioritize tasks, manage their workload efficiently, and deliver prompt solutions without compromising the quality of service provided.
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HOW TO APPLY FOR THE Walk-in Drive at Etraveli INTERVIEW?
To apply for the Etraveli walk -in Interview Candidate need to walk in to the Venue that is given below.
FOR Mumbai LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
|Experience||1 – 5 years|
|Contact||Sherlynne Dmello ( 8850608245 )|
|Date||17th October – 20th October|
|Time||12.00 PM – 5.00 PM|
|walk-in Address:||Etraveli India Pvt ltd, Raiaskaran Tech Park, 6th Floor, Tower 1, Near Sakinaka Metro station, Andheri Kurla Road, Mumbai-400072|
|Email id :||[email protected]|
Walk-in at Etraveli – Frequently Asked Question?
What is the Etraveli walk-in selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3-4.5 Lacs P.A. for the this role.
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The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.