Walk-in Drive at Foundever for international Voice and Non Voice process role. 12 Pass ,Any Graduate candidate can apply for the post.
Table of Contents
Walk-in Drive at Foundever -Overview
- Company – Foundever (Walk in)
- Role -Customer Service/Voice Process
- Qualification – 12 Pass ,Any Graduate
- Experience –0-5
- Location – Mumbai & Hyderabad
- Salary –50,000-2.5 Lacs P.A.
Walk-in Drive at Foundever -ABOUT COMPANY
Foundever is a privately owned contact center company headquartered in Miami, Florida. It provides outsourced sales, technical support, customer service, and other business processes for large companies. The company has 160,000 employees and $1.7 billion in revenue.
Foundever started as a subsidiary of United Technologies before being bought by then-President James Lynch in 1985. It grew quickly and became the first telemarketing organization to go public in 1995. It expanded internationally in the 1990s and 2000s. Financial problems prompted layoffs and restructuring in 2001. In 2007, majority owner Onex Corporation de-listed Sitel from NASDAQ. Group Acticall, the current owner and operator, acquired Sitel in 2015.
Walk-in Drive at Foundever – international Voice and Non Voice process Responsibilities
- Customer Support: Assisting customers with inquiries, issues, or concerns through inbound or outbound phone calls. This involves actively listening to customers, addressing their needs, and providing appropriate solutions or information.
- Problem-Solving: Analyzing customer problems or complaints and finding effective resolutions or escalating complex issues to higher-level support if needed.
- Product Knowledge: Acquiring comprehensive knowledge of the products or services offered by the company to provide accurate information to customers.
- Handling Inquiries: Addressing customer questions related to product features, pricing, availability, policies, or any other relevant information.
- Order Processing: Assisting customers with placing orders, tracking shipments, and managing order-related inquiries.
- Complaint Resolution: Resolving customer complaints and ensuring that customers feel heard and valued.
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Walk-in Drive at Foundever -Skills Required
- Language Proficiency: Fluency in the required languages for the international process is essential. This includes strong verbal and written communication skills to communicate effectively with customers from different linguistic backgrounds.
- Active Listening: Being attentive and actively listening to customers’ concerns, inquiries, or issues is crucial for understanding their needs and providing appropriate solutions.
- Empathy and Customer Focus: Demonstrating empathy towards customers and maintaining a customer-centric approach is vital for building rapport and delivering personalized support.
- Problem-Solving Abilities: Having strong problem-solving skills to quickly and efficiently address customer issues and find appropriate solutions.
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HOW TO APPLY FOR THE Walk-in Drive at Foundever INTERVIEW?
To apply for the Foundever walk -in Interview Candidate need to walk in to the Venue that is given below.
FOR MUMBAI LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
|Experience||0 – 2 years|
|Contact no.||HR RAMESH PAL 7303443025 ( 07303443025 )|
|Date||9th November – 13th November ,|
|Time||12.00 PM – 8.00 PM|
|walk-in Address:||501 B wing Boomerang Bldg. Sitel India Pvt ltd Chandivali pharm Rd Sainika Andheri East Mumbai -72|
FOR HYDERABAD LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
|Contact no.||Shiva 9059852096 (Whatsapp/call)|
|Date||1st November – 10th November ,|
|Time||9.30 AM – 5.30 PM|
|walk-in Address:||NSL SEZ ARENA , BLOCK 2 3RD Floor Uppal, Ramanthapur road Hyderabad|
Walk-in Drive at Foundever – Frequently Asked Question?
What is the Foundever walk-in selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 50,000-2.5 Lacs P.A. for the this role.
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The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information