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HCL Tech Recruitment 2024

Walk-in Drive at HCL Tech From 3rd October – 6th October| Multiple Location

Walk-in Drive at HCL Tech for Customer Support /International Voice Process Executive/Email Support Associate Roles . 12pass,Any Graduate candidate can apply for the post.

Walk-in Drive at HCL Tech -Overview

  • Company – HCL Tech (Walk in)
  • Role – Customer Support /International Voice Process Executive/Email Support Associate
  • Qualification – 12pass,Any Graduate
  • Experience – 0-2
  • Location – Chennai/ Noida/Gurgaon
  • Salary – 2-3.75 Lacs P.A.

ABOUT HCL Tech COMPANY

HCL Technologies, commonly known as HCL Tech, is a global information technology services and consulting company based in India. Founded in 1976, it has grown to become one of the largest IT firms in the world. HCL Tech offers a comprehensive range of services, including software development, digital transformation, IT consulting, and outsourcing solutions to clients across various industries. Known for its innovative approach, customer-centric philosophy, and commitment to sustainability, HCL Tech plays a pivotal role in driving technological advancements and digital solutions on a global scale.

Walk-in Drive at HCL Tech
Walk-in Drive at HCL Tech hiring Customer Support /International Voice Process Executive/Email Support Associate

Walk-in Drive at HCL Tech –International Voice Process Executive Responsibilities

  • Inbound and Outbound Calls: Voice process executives handle both incoming and outgoing calls. They answer customer inquiries, address concerns, and sometimes make outbound calls for surveys, sales, or follow-ups.
  • Customer Support: They provide customer support by resolving issues, troubleshooting problems, and offering solutions. This involves empathetic listening, problem-solving, and effective communication to ensure customer satisfaction.
  • Product or Service Knowledge: Voice process professionals need to have a thorough understanding of the company’s products or services. This enables them to provide accurate information, answer questions, and guide customers effectively.
  • Adherence to Protocols: Many voice process roles require following scripted responses or adhering to specific call protocols. This ensures consistency in customer interactions and compliance with company policies.
  • Documentation: They maintain records of customer interactions, including call notes, inquiries, and resolutions. Proper documentation is essential for tracking customer history, follow-up actions, and reporting.

Walk-in Drive at HCL Tech –Email Support Associate Responsibilities

  • Responding to customer inquiries, requests, or issues received via email promptly, professionally, and accurately.
  • Crafting clear, concise, and empathetic email responses that address customer concerns.
  • Investigating and troubleshooting customer problems, ensuring that they are resolved to the customer’s satisfaction.
  • Escalating complex issues to higher-level support or relevant departments when necessary.
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Walk-in Drive at HCL Tech -Skills Required

  • Excellent communication skills both verbal and written Mandatory.
  • A problem-solving mind-set.
  • The ability to multitask.
  • Able to work well as an individual and as part of a team.

Increase your selection chances Apply jobs base on your Location Qualification & Experience CLICK HERE

HOW TO APPLY FOR THE Walk-in Drive at HCL Tech INTERVIEW?

To apply for the HCL Tech walk -in Interview Candidate need to walk in to the Venue that is given below.

FOR Chennai LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW

RoleCustomer Support
Experience0 – 1 years
Contact Nikhil Kumar / Nivethitha 
Date4th October – 6th October 
Time12.00 PM – 3.30 PM
AddressHCL Technologies, Ambattur, Chennai

FOR Noida LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW

RoleInternational Voice Process Executive
Experience0-1
Contact Aman Chhabra 
Date4th October – 6th October 
Time, 11.30 AM – 4.30 PM
Address:A-8-9, Maharaja Agrasen Marg, Block A, Noida sector 60, (Nearby Metro sector 59) Carry 1 CV, 1 ID Proof & Vaccination Certificate

FOR GURGAON LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW

RoleEmail Support Associate
Experience0-2
Contact Rohit Abraham Roy ( 9205045344 )
Date3rd October – 6th October 
Time 10.00 AM – 6.00 PM
Address:A-8&9, Block A, Sector 60, Noida, Uttar Pradesh-201301

Click Here to Download Previous Year Placement Exam Questions Papers for TCS, Infosys, Wipro, Cognizant and more along with detailed solution.
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Walk-in Drive at HCL Tech – Frequently Asked Question?

What is the HCL Tech walk-in selection process?

The selection process will be based on a Written test followed by Technical and HR interviews.

What is the average salary for the post?

The average salary is 2-3.75 Lacs P.A. for the this role.

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COMMON INTERVIEW QUESTIONS AND ANSWERS
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CLICK HERE FOR ACCOUNT RECEIVABLE INTERVIEW QUESTIONS
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CLICK HERE FOR RELATIONSHIP MANAGER INTERVIEW QUESTIONS
CLICK HERE FOR TECHNICAL SUPPORT INTERVIEW QUESTIONS
CLICK HERE FOR SALES MANAGER INTERVIEW QUESTIONS
CLICK HERE FOR SOFTWARE ENGINEER INTERVIEW QUESTIONS

DISCLAIMER:

The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information

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